La-Z-Boy Home Furnishings & Decor

6610 Tacoma Mall Blvd
Tacoma, WA 98409 253-472-8488
Checkbook's Top Rating
Quality NO

Consumer Ratings for La-Z-Boy Home Furnishings & Decor — 26 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
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Advice on choice and use of products what is this?
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Business Policies for La-Z-Boy Home Furnishings & Decor

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • Has an online gallery/catalog
  • Repair services available for case pieces and/or upholstered furniture
  • Customers can order directly from store’s website
  • Soil and stain treatment for upholstered furniture upon request
  • Website offers room designer software
  • Custom upholstery services
  • In-home interior design services available
  • Website lists prices for most items
Store's payment policy for furniture that is special ordered
  • Downpayment required
Return time period for special-order items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns
Return time period for in-stock items (in original condition) what is this?
3 days
Restocking fee what is this?
30%

Consumer Comments for La-Z-Boy Home Furnishings & Decor

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Consumer from Rochester, WA
Dec 15, 2023
I was browsing and not ready to purchase.
Consumer from Puyallup, WA
Aug 28, 2020
They promised, in writing, a delivery of 6-8 weeks. It took 12 weeks with their explanations of the pandemic. The pandemic was 4 months old when we purchased it. Wendy laughed as she explained that we can’t expect the product to be on time. No apologies. Just inferior service.
Consumer from Puyallup, WA
Oct 21, 2018
We just bought a swivel/rocker recliner today (10/20/2018) and they are scheduled to deliver it this next Thursday.