Tacoma Dodge Chrysler Jeep Ram

Name: Tacoma Dodge Chrysler Jeep Ram
Address: 4101 S Tacoma Way, Tacoma, WA, 98409, US
Telephone: 253-475-7300
Rating: 2.5

4101 S Tacoma Way
Tacoma, WA 98409 253-475-7300

Checkbook's Top Rating
Quality	NO
Price	NO**

20 ratings
65% gave a "superior" overall rating
Compare 331 nearby auto repair shops
"Great with cars and prices are good."
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Prices for Tacoma Dodge Chrysler Jeep Ram

Checkbook's price comparison score what is this?

Hourly labor rate for major mechanical repairs

Consumer Ratings for Tacoma Dodge Chrysler Jeep Ram — 20 Ratings

Percent of customers who rated service "superior" for: | = average for all auto repair shops

Doing work properly what is this?

Starting and completing work promptly what is this?

Letting you know cost early what is this?

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Overall quality: percent who rated shop "adequate" or "superior" what is this?

Complaints for Tacoma Dodge Chrysler Jeep Ram

Number of complaints with Attorney General's office and (complaint rate) what is this?

Current BBB report

Makes serviced:

Chrysler
Dodge/Ram
Fiat
Jeep

Makes serviced under manufacturers' new-car warranties:

Chrysler
Dodge/Ram
Fiat
Jeep

Consumer Comments for Tacoma Dodge Chrysler Jeep Ram

Consumer from Tacoma, WA
May 22, 2024

Great with cars and prices are good.

Consumer from KENT, WA
Apr 16, 2018

Nothing special. When I received my vehicle back there were a couple of hoses not reconnected.

Consumer from Lakewood, WA
Feb 14, 2016

Cannot be trusted to correctly install software updates or troubleshoot issues with the customer's welfare in mind. Screwed up a software update that ended up delaying my departure for a 3-day weekend camping trip 'cause the Jeep transfer case would not go into neutral. Troubleshooting a separate transfer case issue, they replaced two different components without resolving the problem after I told them what I thought the issue was. When they finally did what I'd originally suggested, it solved the problem. They overcharged me by nearly $900 for unnecessarily replacing the operational components. Only good thing I have to say is that they ended up refunding the cost of the unnecessary work. This is not the first time they've tried to do this to me. If you use these guys, be very, very careful about what work you authorize and ensure that the work they perform fixes the issue. I do not recommend this business for someone who does not have at least a basic understanding of automotive maintenance and repair.

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