Macy's

3102 NW Randall Way
Silverdale, WA 98383 360-613-6850
Checkbook's Top Rating
Quality

Consumer Ratings for Macy's — 20 Ratings

Register here and see full info on Macy's, FREE.
Percent of customers who rated service "superior" for: | = average for all furniture stores
Overall quality what is this?
?
?%    
Promptness of service what is this?
?
?%    
Reliability what is this?
?
?%    
Advice on choice and use of products what is this?
?
?%    
Staff attitudes/atmosphere what is this?
?
?%    
Ease of looking at/testing products what is this?
?
?%    
Prices what is this?
?
?%    

Business Policies for Macy's

Register here and see full info on Macy's, FREE.
Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • Has an online gallery/catalog
  • Customers can order directly from store’s website
  • Soil and stain treatment for upholstered furniture upon request
  • Custom upholstery services
  • Website lists prices for most items
Store's payment policy for furniture that is special ordered
  • No payment required until furniture arrives
Return time period for special-order items (in original condition) what is this?
3 days
Restocking fee what is this?
25%
Return time period for in-stock items (in original condition) what is this?
3 days
Restocking fee what is this?
15%

Consumer Comments for Macy's

Register here and see full info on Macy's, FREE.
Consumer from Silverdale, WA
Aug 18, 2020
They had the style of furniture I was looking for at a good price
Consumer from BAINBRIDGE ISLAND, WA
Sep 16, 2015
We had a great experience purchasing a large sectional at the Silverdale store and having it delivered to Eastern Washington.
Consumer from FEDERAL WAY, WA
Feb 01, 2014
Staff stood around chatting, then one rep broke apart after about a minute. Looking at easy-chairs: selection was minimum, and he did not offer other solutions. Should be friendlier and more conversational. Did not ask where we'd be using the furniture or engage us.