Car Pros Kia Renton

200 SW Grady Way
Renton, WA 98057 888-775-6752

Ratings

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Consumer Ratings for Car Pros Kia Renton — 8 Ratings

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Percent of customers who rated service "superior" for:
Advice on choice and use of products
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Staff attitudes/atmosphere
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Reliability (standing behind products, delivering on time, etc.)
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Consumer Comments for Car Pros Kia Renton

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Consumer from SEATTLE, WA
Jul 18, 2024
Not Recommended
We bought a 2 year old PHEV here. Our salesperson was responsive enough and somewhat informed about the vehicle. No hard sell and they negotiated on the price to something I thought was fair. Do not put faith in their pre-inspection - our mechanic found an oil leak that the the dealership needed to fix as the car was still under warranty. The service department was experiencing a ransomware event but still said they could service our car after ordering the part. However, after dropping it off, we were not able to reach our service manager on the phone, and no one that answered the phone was able to give us the status of our vehicle's repair. 3 voicemails went unanswered. When we went to the dealership to find out in person 10 days later, they were told us they were unapologetic for being totally unreachable, and told us our car would be ready in two days, which makes me think they forgot to do the work completely. I went to the sales department to let them know their service department was giving them a bad name and they had kinks to work out. They took my name and number so the manager could get in touch, but I have not heard from anyone. I can't recommend this dealership. My cousin had a great experience at Chuck Olsen KIA in Shoreline.
Consumer from Renton, WA
Mar 11, 2022
Recommended
Consumer from Seattle, WA
Mar 08, 2022
Recommended

...and 5 more consumer comments for Car Pros Kia Renton