Crate & Barrel

555 Bellevue Sq
Bellevue, WA 98004 425-646-8900
Checkbook's Top Rating
Quality

Consumer Ratings for Crate & Barrel — 26 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
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Business Policies for Crate & Barrel

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • Has an online gallery/catalog
  • Customers can order directly from store’s website
  • Website offers room designer software
  • Custom upholstery services
  • Website offers the “See in my room” AR (augmented reality) tool
  • In-home interior design services available
  • Website lists prices for most items
Store's payment policy for furniture that is special ordered
  • Downpayment required
Return time period for special-order items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns
Return time period for in-stock items (in original condition) what is this?
30 days
Restocking fee what is this?
$0

Consumer Comments for Crate & Barrel

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Consumer from Olympia, WA
Dec 16, 2023
Crate and Barrel has gone downhill
Consumer from Issaquah, WA
Nov 03, 2022
Customer service was great!
Consumer from Renton, WA
Aug 20, 2020
The staff was very helpful and even stayed a bit late so we could finish shopping while they were closing up!