Carcraft Collision Center

7616 Backlick Rd
Springfield, VA 22150 703-644-6500
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Prices for Carcraft Collision Center

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Consumer Ratings for Carcraft Collision Center — 46 Ratings

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Complaints for Carcraft Collision Center

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Consumer Comments for Carcraft Collision Center

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Consumer from ANNANDALE, VA
Jan 12, 2025
I am extremely disappointed with the quality of repairs provided by Carcraft. Despite multiple attempts to fix the same issue, the dent on my car remained unresolved. Frustrated, I eventually took my vehicle to another body shop, where they identified numerous problems stemming from Carcraft’s subpar work. The repairs to the paint, dent, and headliner were poorly executed, clearly reflecting a lack of attention to detail and professionalism. While I appreciated their prompt responses and regular updates throughout the process, these positives were completely overshadowed by the poor workmanship and the need to seek additional repairs elsewhere. Overall, the quality of their work was unacceptable, and I would not recommend their services to anyone.
Consumer from Annandale, VA
Jan 12, 2023
Repaired minor bumper damage to include painting. Have used them several times over many years. Their paint finish cannot be distinguished from the factory paint job, simply superb.
Consumer from Springfield, VA
May 26, 2022
This long-time Springfield shop has repaired a number of cars for us over many years. The latest work (from a tree limb) was excellent, leaving not the slightest hint that there had ever been any damage. They beat their estimated availability date; they have an excellent rating from USAA.

...and 10 more consumer comments for Carcraft Collision Center