Ourisman Collision Center

5900 Richmond Hwy
Alexandria, VA 22303 703-329-8600
Checkbook's Top Rating
Quality NO
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Prices for Ourisman Collision Center

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Consumer Ratings for Ourisman Collision Center — 19 Ratings

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Complaints for Ourisman Collision Center

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Consumer Comments for Ourisman Collision Center

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Consumer from Springfield, VA
Jun 04, 2024
Ourisman could not locate the necessary Kia body panel clips. I located them online, paid for them out of my own pocket, and shipped them to Ourisman. Nearly 5 months to repair our car!
Consumer from Alexandria, VA
Jul 05, 2022
Through my insurance agency, I brought my Toyota RAV 4 to Ourisman due to a highway mishap. They finished it in the time they said they would and did a little extra too. I was pleased with the work.
Consumer from Alexandria, VA
Jan 22, 2019
I was directed to use them by my GEICO agent. Since my car was still very drive-able, I requested that they order the parts and get them in before starting to work on my car, which they refused to do. So I turned over my car, they ordered the parts, disassembled two doors, and then ten days later I was told that a door part was on back-order with no delivery date in sight! After chewing out both Ourisman and GEICO, they reassembled the damaged doors so that I could use my car until the part was delivered (which took another couple of weeks).

...and 3 more consumer comments for Ourisman Collision Center