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- Nonprofit and independent
- Takes no advertising or referral fees
- Ratings and reviews by surveyed Consumers' Checkbook and Consumer Reports local subscribers
- Undercover price comparisons
- Complaint counts from local consumer agencies and attorney general offices
- Advice to help you get the best service and value
Begin by carefully considering what you think you want and how you can get it. Weigh your wish list against what you’ll probably pay to fulfill it.
To make sure your heating and air-conditioning systems work when needed, they must be properly installed and maintained. We’ve rated area heating and air-conditioning services for quality and price.
When a major appliance goes offline, it can feel like a far-from-minor problem. You need to fix it—fast. Our ratings of area repair services will help you find a solution.
Your dryer isn’t working. The estimate is $300. Do you fix it or buy a new one? To decide whether to repair or replace, consider how much time your investment is likely to buy you—but be aware that published lifespan figures can be misleading.
Once you have identified repair services that offer high-quality workmanship, you need to consider price. Our undercover shoppers found that company-to-company price differences can be substantial.
Because most burglars enter homes by simply opening unlocked doors or windows—or pushing and kicking locked ones until they open—do what you can to improve your home's physical barriers.