IKEA
| Checkbook's Top Rating | |
|---|---|
| Quality | NO |
- 185 ratings
- 55% gave a "superior" overall rating
- Compare 66 nearby furniture stores
- "Never buy from Ikea online!! After a 2-week delay to schedule delivery, the item never came, and we..."
Read More Comments
Checkbook Summary of What It Sells ?
Consumer Ratings for IKEA — 185 Ratings
Business Policies for IKEA
- Choice of upholstery fabrics for most sofas
- Orders for furniture displayed in showroom usually can be fulfilled within two weeks
- Delivers furniture
- Has an online gallery/catalog
- Website lists prices for most items
- Customers can order directly from store’s website
- Full payment required at time of purchase
You won't find anything else like Checkbook
- Nonprofit and independent
- Takes no advertising or referral fees
- Ratings and reviews by surveyed Consumers' Checkbook and Consumer Reports local subscribers
- Thousands of undercover price comparisons
- Complaint counts from local consumer agencies and attorney general offices
Furniture Stores Articles
Tips for Planning Furniture Purchases
Most of us have made unwise furniture purchases that a bit of planning would have prevented. Before shopping, evaluate your budget, how you’ll use the furniture, how it fits in with your other furniture and tastes, and other considerations.
Where to Buy Furniture
Although buying furniture should be a straightforward purchase, Checkbook receives an inordinate number of complaints—and poor ratings—from customers of many stores. Fortunately, some furniture stores make shopping easy.
How to Get the Best Deal on Furniture
Comparing furniture prices is extraordinarily difficult. Many products are sold exclusively by a single chain, sale prices can’t be trusted to be low prices, and many stores don’t list prices on the Web. Here are some tips on finding the best deals.
How to Assess Furniture Quality
How can you get furniture that’ll survive pets, kids, spills, and normal wear at a good price? Start by choosing a store with high ratings for advice and reliability. But it helps to know how to assess the goods on your own.
Should You Buy Furniture Online or Via Catalog?
The only compelling reason to buy via the web is price. But local retailers quoted our shoppers prices roughly equivalent to—and often below—prices on the web when delivery costs were added.
Working with an Interior Designer
Does the job of decorating your home—furniture, floors, wallpaper, artwork, etc.—overwhelm you? Or do you want someone else’s design ideas or access to wholesale showrooms and more furniture choices? You might want to hire an interior designer.
Domicile Style Guide: A Brief Look at Which Furniture Stores Sell What
So many businesses want to outfit your home, it can be hard to tell which ones sell which style of stuff, or which retailers suit your budget. Here are brief summaries on what you’ll find at retailers with store locations in the Washington area and online.
More Articles »
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Consumer Comments for IKEA
Sep 20, 2018
We ordered a dresser and had to wait 2 weeks for expected delivery. Waited all day on the appointed delivery and nothing showed up. IKEA was unreachable by phone- message said “call back” every time we called. Finally got phone for delivery company and discovered, after 45 minutes’ wait on the phone, that item had arrived at company at 2 pm, too late to come on the truck. Promised delivery in 2 days. Again, nothing arrived- again furniture was alleged to arrive too late on this second day to put in the truck. Promised delivery again for next day. When nothing appeared to be arriving, we called delivery company again- they confirmed that their system indicated delivery was to occur on this day, but they couldn’t confirm item had been put on truck and suspected it had not. We never received it and cancelled the order, losing 2 weeks to get the needed item.