IKEA
| Checkbook's Top Rating | |
|---|---|
| Quality | NO |
- 191 ratings
- 53% gave a "superior" overall rating
- Compare 63 nearby furniture stores
- "Never buy from Ikea online!! After a 2-week delay to schedule delivery, the item never came, and we..."
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Consumer Ratings for IKEA — 191 Ratings
Business Policies for IKEA
- Choice of upholstery fabrics for most sofas
- Orders for furniture displayed in showroom usually can be fulfilled within two weeks
- Delivers furniture
- Has an online gallery/catalog
- Customers can order directly from store’s website
- Website offers room designer software
- Website offers the “See in my room” AR (augmented reality) tool
- In-home interior design services available
- Website lists prices for most items
- Full payment required at the time of purchase
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Furniture Stores Articles
Tips for Planning Furniture Purchases
Start by plotting out various furnishing arrangements. Consider your budget, how you will use the furniture, and how long you expect to keep it.
Where to Buy Furniture
At some furniture stores, well-informed helpful staffers make shopping pleasant and guide you to good choices. They quote accurate delivery time frames, and your stuff arrives as promised and as expected. But subscribers send us many, many complaints about abysmal furniture-shopping experiences. Fortunately, you can avoid common pitfalls.
How to Get the Best Furniture Deals
Price comparisons are extraordinarily difficult for furniture. Many products are sold exclusively by a single chain or by only one or a few stores per region. But there are some strategies you can use to save on furniture purchases.
Why Is Furniture So Bad Now?
These days, order an end table online or try to find a non-particle board bed for your kid at a furniture store, and you may feel like you’ve fallen into a morass of junk—even from supposedly higher-end chain stores. Why has furniture quality gone so downhill?
How to Assess Furniture Quality
How can you find furniture that will survive pets, kids, spills, and normal wear at a good price? Start by choosing a store with high ratings for advice and reliability. But it helps to know how to assess both upholstered and “case” goods.
Buying Furniture Online or Via Catalog
The only compelling reason to buy via the web is price. But in our experience, local retailers often offer prices that are roughly equivalent to—and often below—prices on the web when delivery costs are added.
Working with an Interior Designer
Does decorating your home—furniture, floors, wallpaper, artwork, etc.—overwhelm you? Do you want someone else’s design ideas or access to wholesale showrooms and more furniture choices? You might want to hire an interior designer.
More Articles »
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Consumer Comments for IKEA
Sep 20, 2018
We ordered a dresser and had to wait 2 weeks for expected delivery. Waited all day on the appointed delivery and nothing showed up. IKEA was unreachable by phone- message said “call back” every time we called. Finally got phone for delivery company and discovered, after 45 minutes’ wait on the phone, that item had arrived at company at 2 pm, too late to come on the truck. Promised delivery in 2 days. Again, nothing arrived- again furniture was alleged to arrive too late on this second day to put in the truck. Promised delivery again for next day. When nothing appeared to be arriving, we called delivery company again- they confirmed that their system indicated delivery was to occur on this day, but they couldn’t confirm item had been put on truck and suspected it had not. We never received it and cancelled the order, losing 2 weeks to get the needed item.