IKEA

400 Alan Wood Rd
Conshohocken, PA 19428 610-834-1520
Checkbook's Top Rating
Quality NO

Consumer Ratings for IKEA — 76 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
Overall quality what is this?
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Promptness of service what is this?
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Reliability what is this?
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Advice on choice and use of products what is this?
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Staff attitudes/atmosphere what is this?
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Ease of looking at/testing products what is this?
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Prices what is this?
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Business Policies for IKEA

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • Has an online gallery/catalog
  • Customers can order directly from store’s website
  • Website offers room designer software
  • Website offers the “See in my room” AR (augmented reality) tool
  • In-home interior design services available
  • Website lists prices for most items
Store's payment policy for furniture that is special ordered
  • Full payment required at the time of purchase
Return time period for special-order items (in original condition) what is this?
Not applicable
Restocking fee what is this?
No Data
Return time period for in-stock items (in original condition) what is this?
180 days
Restocking fee what is this?
$0

Consumer Comments for IKEA

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Consumer from Pottstown, PA
Dec 23, 2023
Very fun store to shop
Consumer from Middletown, DE
Dec 21, 2023
Nice furniture to quickly furnish a room.
Consumer from Warminster, PA
Nov 16, 2022
The only problem is how frequently they don't have items in stock

...and 9 more consumer comments for IKEA