Macy's

493 Rte 38 W
Maple Shade, NJ 08052 856-667-6495
Checkbook's Top Rating
Quality NO

Consumer Ratings for Macy's — 31 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
Overall quality what is this?
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Promptness of service what is this?
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Reliability what is this?
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Advice on choice and use of products what is this?
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Staff attitudes/atmosphere what is this?
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Ease of looking at/testing products what is this?
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Prices what is this?
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Business Policies for Macy's

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • Has an online gallery/catalog
  • Customers can order directly from store’s website
  • Soil and stain treatment for upholstered furniture upon request
  • Custom upholstery services
  • Website lists prices for most items
Store's payment policy for furniture that is special ordered
  • No payment required until furniture arrives
Return time period for special-order items (in original condition) what is this?
3 days
Restocking fee what is this?
25%
Return time period for in-stock items (in original condition) what is this?
3 days
Restocking fee what is this?
15%

Consumer Comments for Macy's

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Consumer from Philadelphia, PA
Dec 16, 2023
They have a wide variety of sofas. The sales person was very helpful in helping us with sizing the furniture for the space we had. Prices were okay considering the quality of the furniture. Delivery was on time.
Consumer from Cherry Hill, NJ
Nov 03, 2022
Still Looking but did not purchase