Residential Heating Air Conditioning & Duct Cleaning

Name: Residential Heating Air Conditioning & Duct Cleaning
Address: 7454 Washington Ave S, Minneapolis, MN, 55344, US
Telephone: 612-724-1899
Rating: 4.0

7454 Washington Ave S
Minneapolis, MN 55344 612-724-1899

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33 ratings
87% gave a "superior" overall rating
Compare 75 nearby air-conditioning & heating contractors
"Residential is old school, but not in a good way. Customers expect more and should get more. Ways that..."
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Consumer Ratings for Residential Heating Air Conditioning & Duct Cleaning — 33 Ratings

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Complaints for Residential Heating Air Conditioning & Duct Cleaning

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Areas Served by Residential Heating Air Conditioning & Duct Cleaning:

Anoka Co.
Carver Co.
Dakota Co.
Hennepin Co.
Ramsey Co.
Scott Co.
Washington Co.
Wright Co.

Equipment company services/installs:

Air duct cleaning
Humidifiers
Air ducts (sheet metal work)
Central air conditioners
Electric furnaces

Gas furnaces
Electronic air cleaners
Heat pumps

Consumer Comments for Residential Heating Air Conditioning & Duct Cleaning

Consumer from MINNEAPOLIS, MN
Jun 02, 2024

Residential is old school, but not in a good way. Customers expect more and should get more. Ways that they fall short: sales person in also project manager and your first point of contact (this is a conflict of interest); installers make decisions for you without considering your input (they may not have the big picture in mind, so don't recommend the best setup for you, the homeowner); received a letter which practically threatened me with canceling my 12-year warranty if I did not schedule a $169-$179 check up on my A/C system.

Consumer from Minneapolis, MN
Aug 02, 2023

In the course of a routine furnace inspection in Feb. 2023, the technician from Residential, Dane, informed me that the heat exchanger on my 13 year old Carrier furnace was damaged beyond repair, was producing dangerous levels of carbon monoxide and needed, by law, to be shut down. He provided a bid to replace the furnace. I said I needed to get a second opinion before investing $5,000+ in a new furnace. A second company confirmed the diagnosis and provided a repair bid only slightly less than the replacement cost bid from Residential. After consulting with several neighbors about their heating system replacements, I determined that the bid from Residential was competitive. Their install team came the next day and installed the new furnace. In the course of the installation, the electrician on the install team was able to identify a problem with the humidifer (attached to the old furnace and then re-used, attached to the newly installed furnace) that I had suspected for some time but was unable to get diagnosed correctly. After the new furnace was installed, the fan was running continuously and the humidifier leaked extensively the night after the install. I informed Residential and Dane returned quickly to investigate. He quickly found minor several adjustments that needed to be made and made them. It's never fun to have make quick decisions about major expenses like a new furnace, but I felt that Dane and Residential dealt fairly and provided excellent service at a competitive price.

Consumer from Minneapolis, MN
Jan 27, 2022

Pleasant, personable and professional service. Responded within the week to replace a furnace heat exchanger in sub-zero weather as opposed to well over a week for 3 other HVAC contractors. Price matched and offered a 5% military discount. No charge for furnace heat exchanger replaced under Carrier's 20 year warranty.

...and 2 more consumer comments for Residential Heating Air Conditioning & Duct Cleaning

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