Apple Store

4860 Bethesda Ave
Bethesda, MD 20814 301-634-0880
Checkbook's Top Rating
Quality NO

Consumer Ratings for Apple Store — 303 Ratings

Register here and see full info on Apple Store, FREE.
Percent of customers who rated service "superior" for: | = average for all computer stores
Overall quality what is this?
?
?%    
Advice on choice and use of products what is this?
?
?%    
Promptness of service what is this?
?
?%    
Staff attitudes, atmosphere what is this?
?
?%    
Quality of products what is this?
?
?%    
Variety of products what is this?
?
?%    
Ease of looking at/testing products what is this?
?
?%    
Reliability (standing behind products, delivering on time, etc.) what is this?
?
?%    

Consumer Comments for Apple Store

Register here and see full info on Apple Store, FREE.
Consumer from KENSINGTON, MD
Sep 23, 2024
Wanted to buy a new MacBook Air. Waited 20 mins before someone could be bothered to help us. It was Monday night and the store was not that full. The available associate did not introduce himself when met him and made us walk to talk to him but the computer we were interested was next to us. When my partner asked questions the associate was completely disinterested and looked off into space. He was unaware that a major promotion was about to expire. Said the best option was to call Apple support to get feedback on how to transfer data to new machine. Would recommend another store as this one is clearly poorly managed
Consumer from SILVER SPRING, MD
Mar 04, 2024
I had to go to the Genius Bar for a computer repair and had outstanding service. the computer was 3 weeks outside of warranty and needed a major repair (which is highly unusual for an Apple Product) but fortunately the credit card I originally purchased it with provided an extended warranty. The technician assisted me with finding the information on it.
Consumer from Bethesda, MD
Dec 02, 2023
Immediate service and help

...and 36 more consumer comments for Apple Store