Bernie & Phyl's Furniture
901 Broadway
Saugus, MA 01906 781-233-7999
Saugus, MA 01906 781-233-7999
Checkbook's Top Rating | |
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Quality | NO |
- 96 ratings
- 49% gave a "superior" overall rating
- Compare 44 nearby furniture stores
- "Very good quality and very competitive prices"
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Consumer Ratings for Bernie & Phyl's Furniture — 96 Ratings
Percent of customers who rated service "superior" for:
= average for all furniture stores
Overall quality
Promptness of service
Reliability
Advice on choice and use of products
Staff attitudes/atmosphere
Ease of looking at/testing products
Prices
Business Policies for Bernie & Phyl's Furniture
Special services and payment policies
- Choice of upholstery fabrics for most sofas
- Orders for furniture displayed in showroom usually can be fulfilled within two weeks
- Delivers furniture
- In-home interior design services available
- Repair services available for case pieces and/or upholstered furniture
- Soil and stain treatment for upholstered furniture upon request
- Has an online gallery/catalog
- Website lists prices for most items
- Customers can order directly from store’s website
Store's payment policy for furniture that is special ordered
- Down payment required
Return time period for special-order items (in original condition)
3 days
Restocking fee
20%
Return time period for in-stock items (in original condition)
3 days
Restocking fee
$0
Consumer Comments for Bernie & Phyl's Furniture
Dec 22, 2023
Dec 18, 2023
Dec 15, 2023
...and 14 more consumer comments for Bernie & Phyl's Furniture