Bernie & Phyl's Furniture

901 Broadway
Saugus, MA 01906 781-233-7999
Checkbook's Top Rating
Quality NO

Consumer Ratings for Bernie & Phyl's Furniture — 96 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
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Business Policies for Bernie & Phyl's Furniture

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • In-home interior design services available
  • Repair services available for case pieces and/or upholstered furniture
  • Soil and stain treatment for upholstered furniture upon request
  • Has an online gallery/catalog
  • Website lists prices for most items
  • Customers can order directly from store’s website
Store's payment policy for furniture that is special ordered
  • Down payment required
Return time period for special-order items (in original condition) what is this?
3 days
Restocking fee what is this?
20%
Return time period for in-stock items (in original condition) what is this?
3 days
Restocking fee what is this?
$0

Consumer Comments for Bernie & Phyl's Furniture

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Consumer from Salisbury, MA
Dec 22, 2023
Very good quality and very competitive prices
Consumer from Revere, MA
Dec 18, 2023
We went there for a couch and coffee table. Great experience with knowledgeable staff.
Consumer from Lynn, MA
Dec 15, 2023
don't keep promises about warranty

...and 14 more consumer comments for Bernie & Phyl's Furniture