Crate & Barrel
35 Oakbrook Ctr
Oak Brook, IL 60523 630-572-1300
Oak Brook, IL 60523 630-572-1300
Checkbook's Top Rating | |
---|---|
Quality | NO |
- 17 ratings
- 71% gave a "superior" overall rating
- Compare 63 nearby furniture stores
- "Crate & Barrel has a good variety of home decor; though many items made in China. The staff..."
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Consumer Ratings for Crate & Barrel — 17 Ratings
Percent of customers who rated service "superior" for:
= average for all furniture stores
Overall quality
Promptness of service
Reliability
Advice on choice and use of products
Staff attitudes/atmosphere
Ease of looking at/testing products
Prices
Business Policies for Crate & Barrel
Special services and payment policies
- Choice of upholstery fabrics for most sofas
- Orders for furniture displayed in showroom usually can be fulfilled within two weeks
- Delivers furniture
- Has an online gallery/catalog
- Customers can order directly from store’s website
- Website offers room designer software
- Custom upholstery services
- Website offers the “See in my room” AR (augmented reality) tool
- In-home interior design services available
- Website lists prices for most items
Store's payment policy for furniture that is special ordered
- Downpayment required
Return time period for special-order items (in original condition)
No returns
Restocking fee
No returns
Return time period for in-stock items (in original condition)
30 days
Restocking fee
$0
Consumer Comments for Crate & Barrel
Dec 27, 2023
Dec 27, 2023
Nov 04, 2022
...and 2 more consumer comments for Crate & Barrel