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  • Ratings and reviews by surveyed Consumers' Checkbook and Consumer Reports local subscribers
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  • Advice to help you get the best service and value

Subscribe and see 57 Chicago area appliance stores


Page 1 of 14 results
Business Checkbook's
Top Rating What is this?
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Ratings for Overall Quality What is this? Most Recent Comment
Quality Price

Best Buy

5880 Northwest Hwy
Crystal Lake, IL 60014 815-459-7874

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easy to shop, all good - Aug 26, 2020

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Grand Appliance & TV

1275 Randall Rd
Crystal Lake, IL 60014 815-455-1445

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They charged me a second installation trip because it was more involved. I... - Aug 22, 2020

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Gulgren Appliance

424 W Terra Cotta Ave
Crystal Lake, IL 60014 815-459-4380

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Why use a big box store that doesn't care about you? When you can... - Mar 11, 2025

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Home Depot

4447 Hwy 14
Crystal Lake, IL 60014 815-479-1030

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great high quality products and helpful staff that has knowledge of the products... - Dec 31, 2023

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How we gather (and how to interpret) our data

Finding the right appliance, buying it, and getting it delivered and installed without hassles can be an aggravating experience. Fortunately, some area stores serve their customers well, and you don’t have to pay more to get this kind of treatment.

When a major appliance goes offline, it can feel like a far-from-minor problem. You need to fix it—fast. Our ratings of area repair services will help you find a solution.

Your dryer isn’t working. The estimate is $300. Do you fix it or buy a new one? To decide whether to repair or replace, consider how much time your investment is likely to buy you—but be aware that published lifespan figures can be misleading.

Once you have identified repair services that offer high-quality workmanship, you need to consider price. Our undercover shoppers found that company-to-company price differences can be substantial.

Making simple repairs or improvements and changing wasteful habits will yield enormous energy savings for most families.

Most of us want to reduce our energy usage, regardless of upfront costs, but limited budgets prevent many homeowners from paying for expensive improvements. Here are affordable-to-most projects that will, in relatively short periods of time, pay for themselves via lower utility bills.

Some purchases and improvements move you toward minimizing or even completely eliminating your home’s net energy consumption. Unfortunately, most families can’t afford them.