Crate & Barrel
850 W North Ave
Chicago, IL 60642 312-573-9800
Chicago, IL 60642 312-573-9800
Checkbook's Top Rating | |
---|---|
Quality | NO |
- 53 ratings
- 64% gave a "superior" overall rating
- Compare 63 nearby furniture stores
- "Always a safe decision when it comes to furniture, it’s on trend, made well and easy to order..."
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Consumer Ratings for Crate & Barrel — 53 Ratings
Percent of customers who rated service "superior" for:
= average for all furniture stores
Overall quality
Promptness of service
Reliability
Advice on choice and use of products
Staff attitudes/atmosphere
Ease of looking at/testing products
Prices
Business Policies for Crate & Barrel
Special services and payment policies
- Choice of upholstery fabrics for most sofas
- Orders for furniture displayed in showroom usually can be fulfilled within two weeks
- Delivers furniture
- Has an online gallery/catalog
- Customers can order directly from store’s website
- Website offers room designer software
- Custom upholstery services
- Website offers the “See in my room” AR (augmented reality) tool
- In-home interior design services available
- Website lists prices for most items
Store's payment policy for furniture that is special ordered
- Downpayment required
Return time period for special-order items (in original condition)
No returns
Restocking fee
No returns
Return time period for in-stock items (in original condition)
30 days
Restocking fee
$0
Consumer Comments for Crate & Barrel
Dec 29, 2023
Sep 13, 2021
Aug 23, 2020
...and 6 more consumer comments for Crate & Barrel