Crate & Barrel
850 W North Ave
Chicago, IL 60642 312-573-9800
Chicago, IL 60642 312-573-9800
Checkbook's Top Rating | |
---|---|
Quality | NO |
- 35 ratings
- 69% gave a "superior" overall rating
- Compare 61 nearby furniture stores
- "Always a safe decision when it comes to furniture, it’s on trend, made well and easy to order..."
Read More Comments
Checkbook Summary of What It Sells ?
Consumer Ratings for Crate & Barrel — 35 Ratings
Percent of customers who rated service "superior" for:
= average for all furniture stores
Overall quality
![what is this?](/assets/img/template/tooltip.png)
Promptness of service
![what is this?](/assets/img/template/tooltip.png)
Reliability
![what is this?](/assets/img/template/tooltip.png)
Advice on choice and use of products
![what is this?](/assets/img/template/tooltip.png)
Staff attitudes/atmosphere
![what is this?](/assets/img/template/tooltip.png)
Ease of looking at/testing products
![what is this?](/assets/img/template/tooltip.png)
Prices
![what is this?](/assets/img/template/tooltip.png)
Business Policies for Crate & Barrel
Special services and payment policies
- Choice of upholstery fabrics for most sofas
- Orders for furniture displayed in showroom usually can be fulfilled within two weeks
- Delivers furniture
- In-home interior design services available
- Repair services available for case pieces and/or upholstered furniture
- Soil and stain treatment for upholstered furniture upon request
- Has an online gallery/catalog
- Website lists prices for most items
- Customers can order directly from store’s website
Store's payment policy for furniture that is special ordered
- Down payment required
Return time period for special-order items (in original condition)
![what is this?](/assets/img/template/tooltip.png)
No returns
Restocking fee
![what is this?](/assets/img/template/tooltip.png)
No returns
Return time period for in-stock items (in original condition)
![what is this?](/assets/img/template/tooltip.png)
90 days
Restocking fee
![what is this?](/assets/img/template/tooltip.png)
$0
Consumer Comments for Crate & Barrel
Dec 29, 2023
Sep 13, 2021
Aug 23, 2020
...and 6 more consumer comments for Crate & Barrel