Bray & Scarff

All locations combined
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Consumer Ratings for Bray & Scarff — 1671 Ratings

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Consumer Comments for Bray & Scarff

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Consumer from WOODSTOCK, MD
Apr 26, 2025
We have shipped at Bray and Scarff for 25+ years in several different locations. After not buying any major appliances for quite a few years, we went back to the Columbia location last fall to get a new range hood and concluded that their customer service has really deteriorated. We were surprised by the cold atmosphere in the store. No one greeted us so we looked around until someone eventually asked us if we needed help. Although we were the only customers there at the time, we got the feeling that we were an inconvenience. We bought the range hood at what seemed like a fair price. After a long wait, it was finally installed, but didn’t fit perfectly. We decided to live with it, but we won’t be returning to Bray and Scarff.
Consumer from Washington, DC
Mar 20, 2025
A good local chain that is solidly reliable.
Consumer from SILVER SPRING, MD
Oct 24, 2024
Bray & Scarff have been our go-to appliance store for decades. We've bought refrigerators & dishwashers, and they stand behind what they sell.

...and 30 more consumer comments for Bray & Scarff