Toyota Walnut Creek

2100 N Broadway
Walnut Creek, CA 94596 925-933-7440

Ratings

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Consumer Ratings for Toyota Walnut Creek — 55 Ratings

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Percent of customers who rated service "superior" for:
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Consumer Comments for Toyota Walnut Creek

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Consumer from PIEDMONT, CA
Feb 01, 2025
Not Recommended
Repeatedly they gave us false information about significant issues--inflated by hundreds of dollars the amount of rebate we would get for opening lease; inflated, then backtracked when challenged, on extended warranty coverage; gave potentially critical false information about charging cord use on plug-in hybrid; gave false information about use of credit card to make lease payments; gave false information about grade of gas required; gave false information about automatic use of gas vs electric to keep gas in tank fresh. Otherwise generally pleasant staff and we got exactly the car we wanted (color and options) for an excellent price. Regarding warranty coverage-having noticed the amount of false information we had been given, we asked for and got a signed statement from them on length of coverage. Only when we started to make the payment were we told that that signed statement was false-coverage was actually years shorter than their signed statement said it was.
Consumer from Livermore, CA
Feb 17, 2024
Recommended
Consumer from Lafayette, CA
Oct 24, 2022
Not Recommended

...and 52 more consumer comments for Toyota Walnut Creek