Guy Plumbing & Heating

1265 El Camino Real
Menlo Park, CA 94025 650-323-8415
Checkbook's Top Rating
Quality
Price NO
  • 207 ratings
  • 94% gave a "superior" overall rating
  • - Prices 10% higher than average
  • "I suspect I have rated this company previously and had given them a high rating. In the past the person..."
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Prices for Guy Plumbing & Heating

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Consumer Ratings for Guy Plumbing & Heating — 207 Ratings

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Complaints for Guy Plumbing & Heating

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Areas Served by Guy Plumbing & Heating:

  • San Mateo Co.
  • Santa Clara Co.

Consumer Comments for Guy Plumbing & Heating

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Consumer from PALO ALTO, CA
Nov 18, 2024
I suspect I have rated this company previously and had given them a high rating. In the past the person coming was clearly well qualified. They were always expensive but given their performance I could live with that. The charge now is $250/hour. For a very simple job that is not worth it. Moreover the simple job was made more complex by not having the required part. I had said what was needed (changing the type of valve) when requesting service. I suspect the only valves he had were the wrong thread size of my pipes. They had done the same job elsewhere in the house previously. I suspect there are two thread sizes and he did not have both with him (they had it at the shop but that would take time to get it). He thought he could still do it using other pieces. It took him an inordinate amount of time. In the process my filter was moved from its location(unclear why since it was not so close to the valve) and when he reconnected it leaked. He then changed the pipe from copper to plastic. It still leaked. He turned it off and left saying he would return and I should make a new appointment. The person doing it was trying very hard and was apologetic.
Consumer from WOODSIDE, CA
Nov 02, 2024
Speedy service, excellent work.
Consumer from PALO ALTO, CA
Oct 08, 2024
Love this company -- so reliable, professional!

...and 30 more consumer comments for Guy Plumbing & Heating