Welcome to Consumers’ Notebook, where we feature news-you-can-use and other timely information to help you become a more informed consumer. Check back often to read the latest pieces in our Notebook.
Why It’s Safer to Use a Credit Card, Not a Debit Card
Some people find using debit cards, rather than credit cards, help them stick to their budgets and avoid going into debt. But credit cards offer stronger consumer protections.
Holiday Shopping: The Pros & Cons of Traditional Layaway and New Buy Now, Pay Later Services
The holiday shopping season is underway and for people without savings or credit, or who have credit cards maxed out because of the pandemic, layaway or buy now, pay later plans may be the only way to buy everything on their gift-giving lists.
Why Did I Get a Small, Unexpected Payment From the IRS?
By law, the IRS owes interest on refunds that accrued between the original April 15th filing deadline and whenever the refund was actually paid.
Dealing with Debt Collectors: Know the Rules, Your Rights, and How to Spot a Scammer
If you get a call from someone claiming to be a debt collector, it’s not always easy to tell if the caller is a real debt collector or a scammer. That’s why it’s important to go slowly and know your rights.
Many Consumers Enrolled in COVID-19 Payment Modification Programs Find Their Credit Files Erroneously Tarnished
Many lenders let their customers make reduced payments or skip payments altogether, without damaging their credit histories. But, in many cases, companies haven’t held up their end of the deal.
The Well-Known Brands Criminals Most Often Spoof in Phishing Attacks
Phishing is one of the most popular techniques used by cyber criminals because it’s simple and effective. The typical phishing attack involves creating an email that appears to be from a reputable company or organization and encourages potential victims to click on a link.
My Gym Is Closed and Still Billing Me. Can It Do That?
What happens when your gym is forced to close because of a pandemic? Should you get a refund for the time you were locked out? And what can you do if the company wants to keep your money and credit your membership account, instead of processing a refund?...
Scammers Cash-In on COVID-19: How to Protect Yourself
The coronavirus pandemic is a dream come true for con artists across the globe: Millions of people are afraid of getting sick and struggling to make ends meet, just as trillions of dollars in stimulus funds make their way into the economy.
Stimulus Payment Glitches: Why Millions of Taxpayers Will Get Their Payments Late
Millions of Americans who filed their tax returns via tax preparation services haven’t received their stimulus payments yet.
How to Create and Easily Store Secure Passwords
Password management software helps you create strong and unique passwords for all your online accounts.
Is Your Auto Insurer Offering Help During the Coronavirus Outbreak?
Most of the largest U.S. insurance companies have announced plans to give their auto policyholders some form of relief. Some insurers are offering a lot more help than others.
Road Hazard: Major Auto Repair Chains Offer ‘No Interest’ Financing That’s Often Very Costly
Many auto repair shops work with third party lenders to offer on-the-spot “free financing.” Unfortunately, these offers can turn out to be costly loans, with interest rates sometimes as high as nearly 200 percent.
Is It Time to Buy an Electric Vehicle?
Electric vehicle sales are still a tiny part of the U.S. auto market. But surging gas prices are driving up demand and automakers are racing to get new plug-in hybrids and all-electric models to market.
IRS Has $1.5 Billion in Refunds for Taxpayers Who Did Not File a 2018 Return; Deadline is April 18
Time is running out for the estimated 1.5 million people who did not file a 2018 federal income tax return. After April 18, these unclaimed refunds—totaling almost $1.5 billion—will become property of the U.S. Treasury Department.
Do I Owe Taxes on My Cryptocurrency Investments?
If you sold or exchanged any virtual currency last year—including using it to buy goods or services—and the value of that crypto was higher than when you acquired it, you likely made a taxable capital gain, subject to federal taxation.
Escalated Threat of Cyber Attack Makes Good Computer Hygiene Even More Critical
Your digital devices are vulnerable to a malware attack anytime they’re connected to the internet, but the war in Ukraine has raised this risk. It is more important than ever to break bad computing habits.
Higher Interest Rates Are on the Way; Here’s How to Prepare
To combat inflation, the Federal Reserve is expected to increase the federal funds rate three times during 2022, and possibly more in 2023. Here’s a quick look at how these increases are likely to affect consumer borrowing and saving.
Holiday Shopping Tips: Gift Yourself Less Stress and Lower Spending
For the 2021 holiday shopping season, brace yourself for shortages, shipping delays, changes to retailers’ traditional discounting practices, and more. But there are still plenty of ways to save money and make sure you cover everyone on your “nice” list. Here are our top tips for holiday shopping.
New Mortgage Underwriting Program Could Help More Renters Become Homeowners
As of September 18, Fannie Mae will consider rental payment history as part of its risk assessment for loan approval.
New Federal Rule Targets Fraudulent ‘Made in USA’ Claims
“Made in USA” claims are often meaningless and sometimes outright deceptive. This month the Federal Trade Commission finalized a new rule to crack down on marketers using false labeling about where their products were made.