Consumers’ Notebook - Boston Consumers' Checkbook

Welcome to Consumers’ Notebook, where we feature news-you-can-use and other timely information to help you become a more informed consumer. Check back often to read the latest pieces in our Notebook.

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Retailers Respond to COVID-19 by Expanding Return Windows

As stores across the country reopen, customers will soon be able to return some unwanted merchandise they’ve been stuck with during the coronavirus shutdown. Some retailers have already made changes to accommodate the inconvenience.

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Fraud Alert: A New Religious Twist to the Old Gift Card Scam

Con artists are putting a new twist on the old gift-card scam by sending out email and text messages that look as if they originated from someone at your church, synagogue, or mosque asking you to buy some gift cards to give to needy congregants or others in the community.

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Is the Government Really Mailing Out Visa Debit Cards Loaded with Stimulus Money?

Nearly 4 million people are being sent their Economic Impact Payment by prepaid debit card, instead of a check, in a plain envelope. Many recipients are throwing theirs away (assuming It's junk mail) or destroying them (afraid it's a scam).

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Amid a Troubled Economy, Credit Cards Cut Credit Limits and Cancel Cards

As the unemployment rate continues to climb due to the coronavirus outbreak, the banks that issue credit cards are taking defensive action by closing accounts and reducing credit limits.

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Strategies for Stocking Your Fridge and Pantry During the Pandemic

There’s a growing list of grocery-buying options that don’t involve you braving a mainstream grocery store or banging your head against the booked-up delivery service dilemma.

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Now You Can Check Your Credit Files Once a Week for FREE

During the coronavirus crisis, the three major credit-reporting agencies are making it easy for you to track what’s happening to your credit history in real time.

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Where’s My Coronavirus Stimulus Payment? Here’s How to Check

You’ve looked in your checking account and your government stimulus payment hasn’t arrived yet. Don’t panic. Here’s when you can expect to receive it.

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