U S Healthworks
200 Andover Park E Ste 8
Tukwila, WA 98188 206-575-3136
Tukwila, WA 98188 206-575-3136
Ratings
Consumer Ratings for U S Healthworks — 3 Ratings
Percent of customers who rated service "superior" for:
Speed of service
Staff pleasantness
Effort to relieve anxiety/discomfort
Listening and communicating
Arranging follow-up care
Overall service quality
Consumer Comments for U S Healthworks
Mar 14, 2020
Feb 29, 2020
Aug 14, 2013
Several days later, after the antibiotic did not seem to be working, I was examined by Dr. Robert Weissman, a Bellevue urologist, who expressed skepticism about the treatment. Dr. Weissman's office collected and analyzed its own urine sample.
The next day, a different physician from U.S. Healthworks called, told my I had a bacterium resistant to cipro, and instructed me to switch to Bactrim, another antibiotic.
I instructed U.S. Healthworks to fax my lab results to my urologist, but U.S. Healthworks, as far as I know, never complied, despite my having completed and faxed a written request.
A day or two after U.S. Healthworks told me to switch to Bactrim, my urologist's office told me that Bactrim was also ineffective for the bacterium infecting my urinary tract and instructed me to switch to Macrobid. The Macrobid cleared up the infection right away.
U.S. Healthworks, unbeknownst to me, had outsourced my urinalysis to a lab that was not in my health plan's provider network. I received a bill for nearly $300 for a urinalysis that should have cost me nothing extra. U.S. Healthworks ignored my requests for assistance. It ignored my written request copies of my paperwork. It took months to get the lab charges cancelled.
Meanwhile, I remembered that when I'd had previous urinary tract infections, my doctor had prescribed an inexpensive generic pill that turns urine orange and relieves the pain. The U.S. Healthworks physicians both failed to offer this medicine, which I think resulted in having to endure a lot of pain unnecessarily while the doctors figured out which antibiotic I needed.
Because this clinic ignored my request to fax my lab results to my urologist, failed to send me copies of my records, prescribed apparently ineffective antibiotics twice, caused a billing hassle by outsourcing my lab work to an out-of-network lab, and inexplicably failed to offer pain-reducing medicine, I would not go there again.