Birch Creek Health & Rehabilitation

5601 S Orchard St
Tacoma, WA 98409 253-474-8421

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Consumer Ratings for Birch Creek Health & Rehabilitation — 2 Ratings

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Consumer Comments for Birch Creek Health & Rehabilitation

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Consumer from Tacoma, WA
May 31, 2019
Not Recommended
Unfortunately, ManorCare is the only skilled nursing facility my mom's health insurance pays for. In one incident, mom had a male patient try and climb into bed with her. Mom told him to go away; she pushed the call button and yelled and yelled for help. She was told that staff had been looking for him for quite a while, and she shouldn't worry about it, although she was very upset, and that the director offered to pray with her. This was strange as it is not a religious facility. I did not find out about this until after she was released and she told me. No one from ManorCare reached out to talk to me about what happened, how it was resolved, and what measures they taking to review and modify their safety protocol. This incident was reported to the state.
Consumer from TACOMA, WA
Sep 15, 2013
Recommended
An excellent facility. Any problems are immediately addressed. Staff is pleasant, caring, genial and continually monitoring the comfort and well being of the patient