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Seattle Public Utilities

Seattle, WA 98104 206-233-7241

Ratings

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?%    
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Consumer Ratings for Seattle Public Utilities — 66 Ratings

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Percent of customers who rated service "superior" for:
Doing service properly on first try
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Promptness/responsiveness
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Advice on service options and costs
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Overall quality
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Consumer Comments for Seattle Public Utilities

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Consumer from LAKE STEVENS, WA
Apr 17, 2024
Recommended
Consumer from Renton, WA
Jan 16, 2023
Not Recommended
Really poor service continues. Pickups are missed during normal weather conditions and when calling in to customer service, representatives either claim truck hasn't been there yet (even though it has), or that you didn't put out your bin (even though it was). During the last round of winter weather there was no communication sent out as to when weather related missed pickups would be made. They remain, by far, the worst provider I have had the misfortune to have to work with. Unfortunately, there is no competition, so they have zero incentive to improve.
Consumer from Seattle, WA
Jul 02, 2020
Recommended
They do a great job of providing service for Seattle residents.

...and 63 more consumer comments for Seattle Public Utilities

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