Audi Seattle & University Volkswagen

Name: Audi Seattle & University Volkswagen
Address: 4724 Roosevelt Way NE, Seattle, WA, 98105, US
Telephone: 206-634-3322
Rating: 3.5

4724 Roosevelt Way NE
Seattle, WA 98105 206-634-3322

Checkbook's Top Rating
Quality	NO
Price	NO**

28 ratings
85% gave a "superior" overall rating
Compare 331 nearby auto repair shops
"Audi of Seattle did work for me twice. I found them expensive. The Audi I have had serious engine problems...."
Read More Comments

Prices for Audi Seattle & University Volkswagen

Checkbook's price comparison score what is this?

Hourly labor rate for major mechanical repairs

Consumer Ratings for Audi Seattle & University Volkswagen — 28 Ratings

Percent of customers who rated service "superior" for: | = average for all auto repair shops

Doing work properly what is this?

Starting and completing work promptly what is this?

Letting you know cost early what is this?

Advice on service options and costs what is this?

Overall quality what is this?

Overall quality: percent who rated shop "adequate" or "superior" what is this?

Complaints for Audi Seattle & University Volkswagen

Number of complaints with Attorney General's office and (complaint rate) what is this?

Current BBB report

Makes serviced:

Audi
Volkswagen

Makes serviced under manufacturers' new-car warranties:

Audi
Volkswagen

Consumer Comments for Audi Seattle & University Volkswagen

Consumer from SEATTLE, WA
Aug 08, 2024

Audi of Seattle did work for me twice. I found them expensive. The Audi I have had serious engine problems. I scheduled a meeting with the service director. When I went to the meeting there was him & three other people there from different. I was offered a small amount for my car & basically told I was s.o.l. I’ve not gone back.

Consumer from Kirkland, WA
Apr 27, 2019

A very pleasant experience having warrantee & oil change service completed with a free loaner car. Very well trained staff.

Consumer from SEATTLE, WA
Feb 17, 2018

The service department tends to recommend expensive services that are not necessary and presents them as a risk to not do them. Their customer service is good in terms of hours, loaner cars, etc., but I always knew that no matter what I brought the car in for, they would always be recommending $2000+ worth of services. I recently decided to get a second opinion on a job that UW VW said would cost over $5000; the independent shop I took it to started laughing when I showed them the estimate, and performed only the services that they said were necessary, for around $600.

You won't find anything else like Checkbook

Nonprofit and independent
Takes no advertising or referral fees
Ratings and reviews by surveyed Consumers' Checkbook and Consumer Reports local subscribers
Thousands of undercover price comparisons
Complaint counts from local consumer agencies and attorney general offices

Auto Repair Shops Articles

How to Find a Good Auto Repair Shop

When your car breaks down or acts up, it’s a major inconvenience—and can be a major expense. That’s why finding a good mechanic or repair shop is so important. Our evaluations of hundreds of area shops will help you find great service and low prices.

How to Save Money on Car Repairs

Our price ratings of shops will help you find shops that charge fair prices. Don’t assume using a low-cost shop means having to accept low-quality work: We found that top shops are more likely to offer low prices as lousy shops.

Is an Independent Shop or a Dealer Better for Car Repairs?

If your car is still covered under a new-car warranty, you’ll want to use a dealership for repairs. But if your car is no longer under warranty, you’re probably best off using an independent shop.

EV Repairs: Are All-Electric Vehicles Reliable? Where Will Owners Get Repairs?

The shift to EVs will affect our choice of vehicles and the way people drive. But in the long term, the way owners get them serviced and repaired will be similar to the way things currently are for gas-engine cars. And EVs will need repairs: So far, most new models aren’t very reliable.