Services We Rate Services we rate   Auto Services Healthcare Providers Home Services Financial Services Pet Care Stores Puget Sound area
Consumers Checkbook

Auto Services

Healthcare Providers

Home Care

Financial

Personal Services

Pet Care

Stores

Consumers Checkbook

Ratings & Advice

Buying a New Car

Consumers Checkbook

Popular

Doctors

Dentists

More Ratings & Advice

Consumers Checkbook

Popular

More Ratings & Advice

Consumers Checkbook

Popular

More Ratings & Advice

Consumers Checkbook

Popular

More Ratings & Advice

Consumers Checkbook

Ratings & Advice

Consumers Checkbook

Popular

More Ratings & Advice

Services we rate
Checkbook Logo

Emerald City Senior Living

9001 Lake City Way NE
Seattle, WA 98115 206-729-1200

Ratings

?
?%    
? out of 1 recommended

Consumer Ratings for Emerald City Senior Living — 1 Ratings

Register here and see full info on Emerald City Senior Living, FREE.
Percent of customers who rated service "superior" for:
Overall quality
?
?%    

Consumer Comments for Emerald City Senior Living

Register here and see full info on Emerald City Senior Living, FREE.
Consumer from SEATTLE, WA
Aug 17, 2013
Not Recommended
My elderly mother with Alzheimer's was a resident first in assisted living, then in memory care after she had a series of falls and became wheelchair bound. If you don't need a lot of assistance, the Stratford is fine. The residents are great. While my mom was there, most of the staff were hard working and very caring. The problem is they are understaffed and management isn't supportive. Management's main concern seems to be the bottom line. There was a lot of turnover in management while my mom was there. In the two years she was there, the Stratford had THREE executive directors and THREE directors of residents care. The last director of residents care seemed clueless and thank god she's gone. My mother developed a bad pressure ulcer that wouldn't heal despite treatment at a wound care center. My mom didn't want to move but she understood she could not receive the care she needed. I also had a lot of billing issues with the Stratford. These issues included not receiving a statement for months on end. Because I did not wish to be charged late fees, I created my own detailed statements. Then without any warning, my mom's care jumped thousands of dollars. Some of that was due to her increased care needs, but they also increased prices without any notice. When I told them I could get a private room in a nursing home for LESS than what they were charging, they "reviewed" my mom's care and made an adjustment. But it was a constant battle. My mom gets better and more care at her adult family home and I'm saving over $10,000 a year. Her current home isn't cheap either. It's almost $8000 a month. To be fair, my mom has been gone from the Stratford for over a year and maybe things are different. But our experience was such that I would not recommend moving your elderly loved one there. Be sure to read the state survey and look online at www.dshs.wa.gov under boarding homes.

You won't find anything else like Checkbook

  • Nonprofit and independent
  • Takes no advertising or referral fees
  • Ratings and reviews by surveyed Consumers' Checkbook and Consumer Reports local subscribers
  • Thousands of undercover price comparisons
  • Complaint counts from local consumer agencies and attorney general offices

Assisted Living Articles

What Assisted Living Offers

Assisted living communities offer a wide range of services and function under different operational models, from bare-bones small group homes to plush apartment complex-style digs with hundreds of units.

Read More »

Alternatives to Assisted Living

Before shopping for an assisted living spot, consider other potential senior living arrangements.

Read More »

How to Choose an Assisted Living Community

Use our guide to local assisted living to identify a handful of prospective communities, then call them and ask a lot of questions. There’s much at stake, so you need to choose smartly.

Read More »

How Much Assisted Living Costs and How to Pay for It

Along with big differences in number of residents, services, amenities, activities, medical staff, meal options, and more, you’ll find huge cost differences among assisted living communities.

Read More »

Talking to Your Parents About Assisted Living

Because most of us value our independence, it’s common for seniors to balk at the thought of bunking in a group setting. Below are pointers on having these conversations. Our most important advice: Plan ahead. These decisions are not made well when rushed.

Read More »

More Articles »

Related Content