Overlake Heating & Air Conditioning

Name: Overlake Heating & Air Conditioning
Address: 15223 NE 90th St #150, Redmond, WA, 98052, US
Telephone: 425-885-1224
Price range: $$$$
Rating: 3.5

15223 NE 90th St #150
Redmond, WA 98052 425-885-1224

Checkbook's Top Rating
Quality	NO
Price	NO

54 ratings
74% gave a "superior" overall rating
- Prices 22% higher than average
Compare 72 nearby heating & air-conditioning contractors
"Misdiagnosed my heat pump issue and quoted a very high price to replace parts that turned out not to..."
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Prices for Overlake Heating & Air Conditioning

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Minimum charge for a service call

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Consumer Ratings for Overlake Heating & Air Conditioning — 54 Ratings

Percent of customers who rated service "superior" for: | = average for all heating & air-conditioning contractors

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Complaints for Overlake Heating & Air Conditioning

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Current BBB report

Areas Served by Overlake Heating & Air Conditioning:

King Co.

Equipment company services/installs:

Air ducts (sheet metal work)
Central air conditioners
Electric furnaces
Gas furnaces
Electronic air cleaners

Heat pumps

Consumer Comments for Overlake Heating & Air Conditioning

Consumer from Issaquah, WA
May 20, 2024

Misdiagnosed my heat pump issue and quoted a very high price to replace parts that turned out not to be the cause of the problem. The diagnosis was to replace the defrost board and temp sensors. The actual problem turned out to be an intermittent fan motor. Their parts prices were about double what I could buy the identical parts for at an authorized supplier.

Consumer from KIRKLAND, WA
May 13, 2024

Overlake installed a water heater and a heat-pump/ furnace combination for us in the past several months. The overall process and experience were excellent, rapid, friendly, and efficient. I highly recommend their service.

Consumer from Issaquah, WA
Jan 03, 2022

Came out to work on heat pump during cold snap. Did diagnostic work and added refrigerant, but ultimately said full diagnosis could not be done until warmer weather. 10 days later on Christmas eve day backup furnace stopped heating. Late on Christmas eve day called and got answering service (most businesses had closed down). Assumed I would hear nothing until after Christmas. 20 minutes later got call back from Overlake. He tried to talk me through problem, but then volunteered to come out. 30 minutes later arrived. Did extensive diagnosis, fixed problem, and then said, "No charge, Merry Christmas." I was floored just to get a response late on that day, let in mind no charge. Made my day.

...and 9 more consumer comments for Overlake Heating & Air Conditioning

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