Overlake Heating & Air Conditioning

Name: Overlake Heating & Air Conditioning
Address: 15223 NE 90th St #150, Redmond, WA, 98052, US
Telephone: 425-885-1224
Price range: $$$$
Rating: 3.5

15223 NE 90th St #150
Redmond, WA 98052 425-885-1224

Checkbook's Top Rating
Quality	NO
Price	NO

52 ratings
75% gave a "superior" overall rating
- Prices 22% higher than average
Compare 72 nearby air-conditioning & heating contractors
"Misdiagnosed my heat pump issue and quoted a very high price to replace parts that turned out not to..."
Read More Comments

Prices for Overlake Heating & Air Conditioning

Checkbook's price comparison score what is this?

Minimum charge for a service call

What the minimum charge includes

Consumer Ratings for Overlake Heating & Air Conditioning — 52 Ratings

Percent of customers who rated service "superior" for: | = average for all air-conditioning & heating contractors

Doing work properly what is this?

Starting and completing work promptly what is this?

Letting you know cost early what is this?

Advice on service options and costs what is this?

Overall quality what is this?

Overall quality: percent who rated company "adequate" or "superior" what is this?

Complaints for Overlake Heating & Air Conditioning

Number of complaints with Attorney General's office and (complaint rate) what is this?

Current BBB report

Areas Served by Overlake Heating & Air Conditioning:

King Co.

Equipment company services/installs:

Air ducts (sheet metal work)
Central air conditioners
Electric furnaces
Gas furnaces
Electronic air cleaners

Heat pumps

Consumer Comments for Overlake Heating & Air Conditioning

Consumer from Issaquah, WA
May 20, 2024

Misdiagnosed my heat pump issue and quoted a very high price to replace parts that turned out not to be the cause of the problem. The diagnosis was to replace the defrost board and temp sensors. The actual problem turned out to be an intermittent fan motor. Their parts prices were about double what I could buy the identical parts for at an authorized supplier.

Consumer from KIRKLAND, WA
May 13, 2024

Overlake installed a water heater and a heat-pump/ furnace combination for us in the past several months. The overall process and experience were excellent, rapid, friendly, and efficient. I highly recommend their service.

Consumer from Issaquah, WA
Jan 03, 2022

Came out to work on heat pump during cold snap. Did diagnostic work and added refrigerant, but ultimately said full diagnosis could not be done until warmer weather. 10 days later on Christmas eve day backup furnace stopped heating. Late on Christmas eve day called and got answering service (most businesses had closed down). Assumed I would hear nothing until after Christmas. 20 minutes later got call back from Overlake. He tried to talk me through problem, but then volunteered to come out. 30 minutes later arrived. Did extensive diagnosis, fixed problem, and then said, "No charge, Merry Christmas." I was floored just to get a response late on that day, let in mind no charge. Made my day.

...and 9 more consumer comments for Overlake Heating & Air Conditioning

You won't find anything else like Checkbook

Nonprofit and independent
Takes no advertising or referral fees
Ratings and reviews by surveyed Consumers' Checkbook and Consumer Reports local subscribers
Thousands of undercover price comparisons
Complaint counts from local consumer agencies and attorney general offices

Air-Conditioning & Heating Contractors Articles

Where to Find Good HVAC Help

To make sure your heating and air-conditioning systems work when needed, they must be properly installed and maintained. We’ve rated area heating and air-conditioning services for quality and price.

What to Do If You Need HVAC Repairs

If you need repairs, our ratings of local businesses will help you find a good company to perform them.

Choosing New HVAC Equipment and Getting It Installed Properly

How well a new HVAC system performs, and how much it costs, depends heavily on its design and the quality of installation. It’s important to make the right decisions—and there are many to make. You also must make sure to get a fair contract.

HVAC Equipment Features to Consider

If you are installing new equipment, in addition to making choices about energy efficiency, you will need to decide whether to pay extra for various features. Here is a summary of the types of add-ons.

Are Heat Pumps the Future of HVAC?

Improved technology, generous tax credits and rebates, and lower utility bills might have us reconsider how to heat and cool our homes.

Maintaining Your HVAC Equipment

The most important maintenance task for HVAC systems is something you can do yourself—replacing the air filter. Check your filter monthly. When a filter has a matting of dirt—i.e., it’s difficult to see through when you hold it up to a light—it’s time to replace it.

HVAC Maintenance Contracts Are Usually Bad Buys

Rather than paying for individual maintenance visits and repair jobs, you might consider getting a service contract for air-conditioning and/or heating equipment. Many companies try to persuade customers to enter into such contracts.