Toyota of Kirkland

Name: Toyota of Kirkland
Address: 13210 NE 124th St, Kirkland, WA, 98034, US
Telephone: 425-814-9696
Price range: $$$$
Rating: 1.5

13210 NE 124th St
Kirkland, WA 98034 425-814-9696

Checkbook's Top Rating
Quality	NO
Price	NO

68 ratings
57% gave a "superior" overall rating
- Prices 18% higher than average
Compare 331 nearby auto repair shops
"Over the course of a year their prices more than doubled to 450 for a simple 20k service, basically..."
Read More Comments

Prices for Toyota of Kirkland

Checkbook's price comparison score what is this?

Hourly labor rate for major mechanical repairs

Consumer Ratings for Toyota of Kirkland — 68 Ratings

Percent of customers who rated service "superior" for: | = average for all auto repair shops

Doing work properly what is this?

Starting and completing work promptly what is this?

Letting you know cost early what is this?

Advice on service options and costs what is this?

Overall quality what is this?

Overall quality: percent who rated shop "adequate" or "superior" what is this?

Complaints for Toyota of Kirkland

Number of complaints with Attorney General's office and (complaint rate) what is this?

Current BBB report

Makes serviced:

Lexus
Toyota

Makes serviced under manufacturers' new-car warranties:

Toyota

Consumer Comments for Toyota of Kirkland

Consumer from BELLEVUE, WA
Oct 24, 2024

Over the course of a year their prices more than doubled to 450 for a simple 20k service, basically oil change and tire rotation, plus some inspections. They offered to throw in the 25k service for free, which I foolishly accepted. For the 25k service they did absolutely nothing but took 2 hours to do it. So for the 30k service I took it to a locally-owned repair shop, who charged only 120 and took only 1 hour. That's where I'll go in the future.

Consumer from LYNNWOOD, WA
May 11, 2024

Not transparent on what my repair would cost

Consumer from BOTHELL, WA
Apr 13, 2024

They fixed a defect on our older Prius. Not a great service option but better than the Lake City place.

...and 2 more consumer comments for Toyota of Kirkland

You won't find anything else like Checkbook

Nonprofit and independent
Takes no advertising or referral fees
Ratings and reviews by surveyed Consumers' Checkbook and Consumer Reports local subscribers
Thousands of undercover price comparisons
Complaint counts from local consumer agencies and attorney general offices

Auto Repair Shops Articles

How to Find a Good Auto Repair Shop

When your car breaks down or acts up, it’s a major inconvenience—and can be a major expense. That’s why finding a good mechanic or repair shop is so important. Our evaluations of hundreds of area shops will help you find great service and low prices.

How to Save Money on Car Repairs

Our price ratings of shops will help you find shops that charge fair prices. Don’t assume using a low-cost shop means having to accept low-quality work: We found that top shops are more likely to offer low prices as lousy shops.

Is an Independent Shop or a Dealer Better for Car Repairs?

If your car is still covered under a new-car warranty, you’ll want to use a dealership for repairs. But if your car is no longer under warranty, you’re probably best off using an independent shop.

EV Repairs: Are All-Electric Vehicles Reliable? Where Will Owners Get Repairs?

The shift to EVs will affect our choice of vehicles and the way people drive. But in the long term, the way owners get them serviced and repaired will be similar to the way things currently are for gas-engine cars. And EVs will need repairs: So far, most new models aren’t very reliable.