Rairdon's Chrysler Jeep Dodge of Kirkland

Name: Rairdon's Chrysler Jeep Dodge of Kirkland
Address: 12828 NE 124th St, Kirkland, WA, 98034, US
Telephone: 425-821-1777
Rating: 2.5

12828 NE 124th St
Kirkland, WA 98034 425-821-1777

Checkbook's Top Rating
Quality	NO
Price	NO**

17 ratings
65% gave a "superior" overall rating
Compare 331 nearby auto repair shops
"My wife brought her Fiat in for service (issue only Fiat dealer equipped to handle) and walked..."
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Prices for Rairdon's Chrysler Jeep Dodge of Kirkland

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Hourly labor rate for major mechanical repairs

Consumer Ratings for Rairdon's Chrysler Jeep Dodge of Kirkland — 17 Ratings

Percent of customers who rated service "superior" for: | = average for all auto repair shops

Doing work properly what is this?

Starting and completing work promptly what is this?

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Complaints for Rairdon's Chrysler Jeep Dodge of Kirkland

Number of complaints with Attorney General's office and (complaint rate) what is this?

Current BBB report

Makes serviced:

Acura
Alfa Romeo
Audi
BMW
Buick

Cadillac
Chevrolet
Chrysler
Dodge/Ram
Fiat

Ford
Genesis
GMC
Honda
Hyundai

Infiniti
Jaguar
Jeep
Kia
Land Rover

Lexus
Lincoln
Mazda
Mercedes-Benz
Mini

Mitsubishi
Nissan
Porsche
Saab
Subaru

Toyota
Volkswagen
Volvo

Makes serviced under manufacturers' new-car warranties:

Chrysler
Dodge/Ram
Jeep

Consumer Comments for Rairdon's Chrysler Jeep Dodge of Kirkland

Consumer from Seattle, WA
Jan 15, 2024

My wife brought her Fiat in for service (issue only Fiat dealer equipped to handle) and walked out w/ recommended service list of over $3700. We then took car to our regular mechanic for 2nd opinion and he told us only two items needed attention, total cost < $450. Rairdon said car needed brakes on all four wheels. Took to our regular brake shop to get work done and was told we had > 50% left on every wheel. Dishonest and would avoid.

Consumer from REDMOND, WA
Sep 14, 2016

This seems like a spendy place because it's all branded Mopar parts but it's also well-trained technicians. With that combination, I'm surprised that I've had 2-3 issues that have had to be redone - several times. Even if Rairdon is paying for the redo and the rental car, it's inconvenient and brings up the possibility of new problems happening, which has happened to me. Customer communication has been better, has been worse, and is improving. But if I didn't have a warranty, I'd probably go to a AAA-rated garage where the work is just as good or better and its easier to communicate. Rairdon also sees the Kirkland area as a sort of little gold mine for them, so if you're buying there especially, be aware of that.

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