Ford of Kirkland

Name: Ford of Kirkland
Address: 11800 124th Ave NE, Kirkland, WA, 98034, US
Telephone: 888-902-3750
Price range: $$$$
Rating: 1.0

11800 124th Ave NE
Kirkland, WA 98034 888-902-3750

Checkbook's Top Rating
Quality	NO
Price	NO

23 ratings
52% gave a "superior" overall rating
- Prices 29% higher than average
Compare 332 nearby auto repair shops
"Scheduled appt for express oil change. Was told when I got there it would be 3 hours because they were..."
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Prices for Ford of Kirkland

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Hourly labor rate for major mechanical repairs

Consumer Ratings for Ford of Kirkland — 23 Ratings

Percent of customers who rated service "superior" for: | = average for all auto repair shops

Doing work properly what is this?

Starting and completing work promptly what is this?

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Overall quality: percent who rated shop "adequate" or "superior" what is this?

Complaints for Ford of Kirkland

Number of complaints with Attorney General's office and (complaint rate) what is this?

Current BBB report

Makes serviced:

Acura
BMW
Buick
Cadillac
Chevrolet

Chrysler
Dodge/Ram
Ford
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Hyundai
Infiniti
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Lexus
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Nissan
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Makes serviced under manufacturers' new-car warranties:

Ford
Lincoln

Consumer Comments for Ford of Kirkland

Consumer from KENMORE, WA
May 16, 2024

Scheduled appt for express oil change. Was told when I got there it would be 3 hours because they were busy. When finally done, check sheet indicated work that was not done (ie: inspections). Took all my remaining Ford Points probably because I was vocal about taking so long. Will not go back.

Consumer from Redmond, WA
Oct 13, 2021

This is a Ford/Hyundai operation and our vehicle is a Hyundai. They do a very good job and are very good to work with.

Consumer from Bothell, WA
Apr 19, 2020

Far too overpriced. You have to leave your call all day, even for a simple oil change. Seems like they take on too many appointments and are misleading on time frames to complete tasks.

...and 2 more consumer comments for Ford of Kirkland

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