Costco

2700 Potomac Mills Cir
Woodbridge, VA 22192 703-490-7424
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Consumer Ratings for Costco — 42 Ratings

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Percent of customers who rated service "superior" for: | = average for all hearing centers
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Consumer Comments for Costco

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Consumer from FAIRFAX STATION, VA
Nov 03, 2024
Great hearing aids and price. Audiologist in a hurry!
Consumer from Dumfries, VA
Feb 08, 2024
They are just too busy for the amount of customers they get. Takes a week or longer to be seen. Every time I show up for an appt. walk ups seem to waiting for the one person on duty. It use to be at least 2 people full time but lately I’ve only seen one person working and this has impacted their quality of service, testing and lately I’ve always felt rushed. I doubt if I’ll get my next pair there. Too expensive of an investment to be rushed and ignored.
Consumer from Woodbridge, VA
Mar 04, 2020
I have been dealing with this Costco hearing center for three years. Six months ago, one of my hearing aids stopped working. I called the center and they told me to bring them in. One week later, I had a new pair and a new charger. Great service! They even gave me a loaner pair while they had mine.

...and 5 more consumer comments for Costco