Costco

2700 Potomac Mills Cir
Woodbridge, VA 22192 703-490-7410
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Consumer Ratings for Costco — 44 Ratings

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Consumer Comments for Costco

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Consumer from Dumfries, VA
Feb 08, 2024
They are just too busy for the amount of customers they get. Takes a week or longer to be seen. Every time I show up for an appt. walk ups seem to waiting for the one person on duty. It use to be at least 2 people full time but lately I’ve only seen one person working and this has impacted their quality of service, testing and lately I’ve always felt rushed. I doubt if I’ll get my next pair there. Too expensive of an investment to be rushed and ignored.
Consumer from Woodbridge, VA
Mar 04, 2020
I have been dealing with this Costco hearing center for three years. Six months ago, one of my hearing aids stopped working. I called the center and they told me to bring them in. One week later, I had a new pair and a new charger. Great service! They even gave me a loaner pair while they had mine.
Consumer from Woodbridge, VA
Jul 11, 2019
Over 10 years I purchased two pairs of hearing aids from Costco, I do appreciate the way they stand behind their product and try to make them work for you, but found that the product(s} were just not right for me. The aids I purchased had several different built in programs for various situations such as noisy restaurants. I was not satisfied with the performance of them no matter which program I used. I recently purchased a set of "hearing amplifiers" on Amazon.com to replace the left hearing aid that I lost. I discovered to my amazement that the hearing amplifiers worked just as well as the $1500.00 Costco hearing aids, and cost about $100. It would be interesting to compare them to some of the major brands sold by independent retailers and often priced much higher then the Costco brand.

...and 4 more consumer comments for Costco