Value City Furniture

2500 Prince William Pkwy
Woodbridge, VA 22192 703-492-4500
Checkbook's Top Rating
Quality NO

Consumer Ratings for Value City Furniture — 22 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
Overall quality what is this?
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Reliability what is this?
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Advice on choice and use of products what is this?
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Staff attitudes/atmosphere what is this?
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Ease of looking at/testing products what is this?
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Prices what is this?
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Business Policies for Value City Furniture

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • Has an online gallery/catalog
  • Repair services available for case pieces and/or upholstered furniture
  • Customers can order directly from store’s website
  • Soil and stain treatment for upholstered furniture upon request
  • Custom upholstery services
  • Website lists prices for most items
Store's payment policy for furniture that is special ordered
  • Downpayment required
Return time period for special-order items (in original condition) what is this?
7 days
Restocking fee what is this?
20%
Return time period for in-stock items (in original condition) what is this?
7 days
Restocking fee what is this?
15%

Consumer Comments for Value City Furniture

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Consumer from RESTON, VA
Mar 22, 2024
Adequate variety of furniture cheap. That is what I was looking for. The salesman left me alone to look around which I liked but he was obviously new and had to check with someone else for all of my questions. Delivery was awful. Extremely rude. Scratched my hardwood floors. Overpriced delivery fees for no results. I will go somewhere else next time with great service and good reviews on delivery as well.
Consumer from Woodbridge, VA
Nov 07, 2022
great furniture store company with affordable prices
Consumer from Arlington, VA
Sep 27, 2021
Far and away the best furniture store i’ve ever been to

...and 3 more consumer comments for Value City Furniture