Ashley

14250 Smoketown Rd
Woodbridge, VA 22192 703-492-5861
Checkbook's Top Rating
Quality NO

Consumer Ratings for Ashley — 51 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
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Advice on choice and use of products what is this?
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Staff attitudes/atmosphere what is this?
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Ease of looking at/testing products what is this?
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Business Policies for Ashley

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • Has an online gallery/catalog
  • Repair services available for case pieces and/or upholstered furniture
  • Customers can order directly from store’s website
  • Website lists prices for most items
Store's payment policy for furniture that is special ordered
  • Full payment required at the time of purchase
Return time period for special-order items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns
Return time period for in-stock items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns

Consumer Comments for Ashley

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Consumer from Fairfax, VA
Dec 29, 2023
Good customer service, wide selection of furniture.
Consumer from Temple Hills, MD
Dec 29, 2023
I purchased a power recliner that worls great. The employees are helpful and delivery was flawless
Consumer from Arlington, VA
Dec 27, 2023
They greeted me from start to finish with superior assistance and information for every question I had.

...and 10 more consumer comments for Ashley