Indoor Air Quality Medics

Name: Indoor Air Quality Medics
Address: 14910 Persistence Dr, Woodbridge, VA, 22191, US
Telephone: 703-936-7712
Price range: $$$$
Rating: 3.0

14910 Persistence Dr
Woodbridge, VA 22191 703-936-7712

Checkbook's Top Rating
Quality	NO
Price	NO

54 ratings
74% gave a "superior" overall rating
- Prices 58% higher than average
Compare 195 nearby air-conditioning & heating contractors
"Spring HVAC checkup price and work was reasonable. However price estimate for other work was exceptionally..."
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Prices for Indoor Air Quality Medics

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Minimum charge for a service call

What the minimum charge includes

Consumer Ratings for Indoor Air Quality Medics — 54 Ratings

Percent of customers who rated service "superior" for: | = average for all air-conditioning & heating contractors

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Complaints for Indoor Air Quality Medics

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Current BBB report

Areas Served by Indoor Air Quality Medics:

Alexandria
Arlington Co.
DC–NE
DC–NW
DC–SE
DC–SW
Fairfax Co.
Loudoun Co.
Prince William Co.

Equipment company services/installs:

Air duct cleaning
Humidifiers
Air ducts (sheet metal work)
Central air conditioners
Electric furnaces

Gas furnaces
Hot water heating systems
Hot water systems pipes & radiators
Electronic air cleaners
Heat pumps

Consumer Comments for Indoor Air Quality Medics

Consumer from GAINESVILLE, VA
May 24, 2024

Spring HVAC checkup price and work was reasonable. However price estimate for other work was exceptionally high for the part and labor. The quote for replacing the outside unit capacitor was $400. I found the exact same part (brand and model) on Amazon for $15 and I it can take as little as ten minutes to replace. Only four wires to disconnect and reconnect. This business and others are now charging fix prices for jobs and no longer by time. A way to overcharge for what the job really involves.

Consumer from Vienna, VA
Feb 08, 2024

This company installed our HVAC system and have serviced us for the past 9 years. They are thorough and time efficient. We are fully satisfied with their work.

Consumer from Herndon, VA
Aug 02, 2022

Over a recent six-week period, Indoor Air Quality Medics (IAQM) made two service calls for a nonworking AC unit at my home, the second one a follow-up. During the first call I was required to sign on-the-spot agreements to pay $512 for parts and labor that I was led to believe would fix the system but, in the end, left the AC unit in the same nonworking order. The follow-up had the same result but I was asked to pay another $85 diagnostic fee which I initially objected to but ultimately paid. So, I have paid $597 to IAQM for work that left the AC unit in the same nonworking order as before their first visit. From there, my IAQM experience got worse. The day after the second service call, the IAQM general manager, Scott, called me wanting to know if I planned to pay the diagnostic fee for the follow-up call. I told him that I thought what I already paid to IAQM ($512 at that point) for work that failed to fix the AC system should be enough and the second call was just a follow-up. He responded with an exceedingly harsh tone beginning with “Let me tell you how this works” while continuing to talk over me with words to rationalize IAQM’s charges. I thought that, at a minimum, I might be offered credit toward potential future work but Scott never offered a hint of consideration in any regard. Future customers should be wary of IAQM’s requirement that you sign on-the-spot to pay for work in progress. During the call Scott repeatedly told me that since I had signed for the $512 I had no basis for objecting to any charges. The IAQM website boasts “100 percent satisfaction guaranteed.” That guarantee was not close to being satisfied in my case and the IAQM general manager’s phone call left me 100 percent dissatisfied.

...and 15 more consumer comments for Indoor Air Quality Medics

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