Planet Fitness

8430 Old Keene Mill Rd
West Springfield, VA 22152 571-297-4272
Checkbook's Top Rating
Quality NO

Facilities, Classes, and Amenities for Planet Fitness

Facilities
  • Group Exercise
Features/amenities
  • Free daily lockers
  • Free hair dryers
  • Individual shower stalls
  • Massage
  • Personal trainers
  • Tanning facilities

Costs for Illustrative Profiles for Planet Fitness

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Individual full access for three months what is this?
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Individual full access for one year what is this?
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Individual full access for three years what is this?
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Individual weights only for one year what is this?
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Couple full access for one year what is this?
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Couple full access for three years what is this?
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Membership Features for Planet Fitness

Reciprocal arrangements
Yes, with other local and out-of-area facilities

Consumer Ratings for Planet Fitness — 42 Ratings

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Percent of customers who rated service "superior" for: | = average for all gyms & fitness centers
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Quality/maintenance of facilities and equipment what is this?
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Providing what the sales staff promised what is this?
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Complaints for Planet Fitness

Number of complaints with local government consumer agencies
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Number of complaints with BBB
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Consumer Comments for Planet Fitness

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Consumer from SPRINGFIELD, VA
Feb 12, 2025
Positives; West Springfield PF is open 24/7, so I can work out any time. Negatives; machines are pretty old, they don't have enough of some machines relative to demand, staff reasonably friendly but most of the time buried in their phones. Overall, an average gym, you get what you pay for.
Consumer from Fairfax Station, VA
Jun 06, 2024
Planet fitness not only allows men in the women's locker rooms (under the guise of "inclusivity") another branch has revoked the membership of a woman who complained about men in the ladies' room. Corporate policy has steadfastly maintained that they value the feelings of transgender people more than they value the safety and security of women members. Unacceptable - I will never return
Consumer from Springfield, VA
Feb 10, 2024
This place could get rave reviews if basic cleaning were done on a regular basis and the equipment repair was kept up. The main front desk guy has spoken to me only 4 or 5 times in the two years I have been going there, and those times were in response to my "hello" to him. His face is buried in his mobile phone. The trainer is a very pleasant person, and when she is there the attitude in the entire place is better! Too many pieces of equipment that need repair are out of commission way too long.

...and 2 more consumer comments for Planet Fitness