What areas does Appleton Campbell serve?

Appleton Campbell serves ,Fairfax Co.,Loudoun Co. and Prince William Co..

Does Appleton Campbell perform good work?

Appleton Campbell has received 25 ratings from local consumers and has received a 80% superior overall rating which equals three and a half stars .

Does Appleton Campbell do sewer clearing work?

No, Appleton Campbell does not perform sewer clearing work.

What is the most recent consumer comment about Appleton Campbell?

The most recent comment came from a consumer in PAEONIAN SPRINGS, VA on 10/09/2024/: "Too expensive. Over $500 for 20 minutes work on leaking pipe. Requested an itemtemized bill (labor..."

How many plumbers are in and around the Washington, DC area?

Consumers' Checkbook has gathered 12462 ratings from local consumers on 190 plumbers in the Washington, DC area. For each plumber, we report areas served, overall customer satisfaction score, undercover price shopping score, complaint counts, and if the plumber performs sewer clearing work.

Appleton Campbell

Name: Appleton Campbell
Address: 285 Alwington Blvd, Warrenton, VA, 20186, US
Telephone: 540-347-0765
Rating: 3.5

285 Alwington Blvd
Warrenton, VA 20186 540-347-0765

Checkbook's Top Rating
Quality	NO
Price	NO**

25 ratings
80% gave a "superior" overall rating
Compare 190 nearby plumbers
"Too expensive. Over $500 for 20 minutes work on leaking pipe. Requested an itemtemized bill (labor..."
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Prices for Appleton Campbell

Checkbook's price comparison score what is this?

Minimum charge for a service call

What the minimum charge includes

Hourly labor rate

Consumer Ratings for Appleton Campbell — 25 Ratings

Percent of customers who rated service "superior" for: | = average for all plumbers

Doing work properly on first try what is this?

Starting and completing work promptly what is this?

Letting you know cost early what is this?

Advice on service options and costs what is this?

Overall quality what is this?

Overall quality: percent who rated company "adequate" or "superior" what is this?

Complaints for Appleton Campbell

Number of complaints with local government consumer agencies and (complaint rate) what is this?

Number of complaints with BBB and (complaint rate) what is this?

Current BBB report

Does company do sewer clearing work? ?

Areas Served by Appleton Campbell:

Fairfax Co.
Loudoun Co.
Prince William Co.

Consumer Comments for Appleton Campbell

Consumer from PAEONIAN SPRINGS, VA
Oct 09, 2024

Too expensive. Over $500 for 20 minutes work on leaking pipe. Requested an itemtemized bill (labor cost, parts cost) which wasn’t sent. Supplied just cost. When queried about lo or cost per hour said charge by job and not cost per hour! Skilled people but overcharge.

Consumer from WARRENTON, VA
Mar 30, 2024

I used to think very highly of this company, but not any more. They now aggressively "up sell", which is a red flag in itself. Their prices have also increased at a pace that cannot be explained by inflation or post-pandemic supply chain issues. Nonetheless, because of my good history with them, I decided to hire them earlier this year to replace my sump pump system, which they had installed about twelve years ago. After changing out the pump and battery backup, the installer showed me where the interior discharge piping was leaking. He said fixing the leak would cost me another $1200! First of all, replacement of the discharge piping was to have been part of the overall system replacement job, just like it had been twelve years before. And second, the piping had not been leaking before the installer started working; the leak was new, something he had caused. In other words, they wanted me to pay again for that part of the job, because of a problem they had caused. But at that point, with a leaking pipe, I had no better choice than to pay the additional $1200. Later, I made a written complaint (via email) to the managers of the company. At first, they wouldn't budge, but I persisted. Eventually, after much back and forth on the issue, they finally refunded the $1200 additional charge. Eventually, they did the right thing, but they should have done the right thing from the start.

Consumer from Leesburg, VA
Jan 03, 2024

I've used Appleton Cambell for a few plumbing projects. These include excavation and identifying an underground leak which they resolved effectively and for a reasonable cost. I've also had the company replace a toilet and hot water heater. All work was performed expertly with great communication. They work on your schedule not theirs which is almost unheard of these days. All personnel are knowledgeable and polite. I highly recommend Appleton Cambell.

...and 7 more consumer comments for Appleton Campbell

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