Ourisman Honda of Tysons Corner

Name: Ourisman Honda of Tysons Corner
Address: 1580 Spring Hill Rd, Vienna, VA, 22182, US
Telephone: 703-749-6600
Price range: $$$
Rating: 0.5

1580 Spring Hill Rd
Vienna, VA 22182 703-749-6600

Checkbook's Top Rating
Quality	NO
Price	NO

54 ratings
47% gave a "superior" overall rating
- Prices 14% higher than average
Compare 498 nearby auto repair shops
"The service advisor Diego was outstanding, the quality of work is superior to other dealers and many..."
Read More Comments

Prices for Ourisman Honda of Tysons Corner

Checkbook's price comparison score what is this?

Hourly labor rate for major mechanical repairs

Consumer Ratings for Ourisman Honda of Tysons Corner — 54 Ratings

Percent of customers who rated service "superior" for: | = average for all auto repair shops

Doing work properly what is this?

Starting and completing work promptly what is this?

Letting you know cost early what is this?

Advice on service options and costs what is this?

Overall quality what is this?

Overall quality: percent who rated shop "adequate" or "superior" what is this?

Complaints for Ourisman Honda of Tysons Corner

Number of complaints with local government consumer agencies and (complaint rate) what is this?

Number of complaints with BBB and (complaint rate) what is this?

Current BBB report

Makes serviced:

Honda

Makes serviced under manufacturers' new-car warranties:

Honda

Consumer Comments for Ourisman Honda of Tysons Corner

Consumer from MC LEAN, VA
Oct 10, 2024

The service advisor Diego was outstanding, the quality of work is superior to other dealers and many independent shops. The Ourisman group of dealers' practice of charging outrageous and frivolous charges such as shop fees and misc fees totaling about $100 on average is absurd. Congress should pass a law to prevent auto shop repair shops from charging frivolous and outrageous shop charges and misc fees which are not disclosed upfront.

Consumer from Falls Church, VA
Jun 22, 2019

They are not inexpensive, but they are dependable. They will give me discounts that I am not aware I am eligible for (based on sales they are offering or upon known faulty parts replacement). I will continue to use them.

Consumer from MC LEAN, VA
Jun 18, 2017

We went to this dealer for new Honda keys, got home and neither key worked to open or lock the doors. While there, they also handled an unrelated technical problem with the car, and, while yes, we should have tried the keys before leaving, the dealer, with mechanics supposedly skilled in Honda repair, shouldn't have screwed up a simple job like that, which the customer service rep quickly fixed. And, THEY should have confirmed that the functions worked. It's easy to program a key fob. I bought two Honda key fobs online about a month earlier and quickly programmed them - correctly - for our other Honda, but for a new key, you have to go to a Honda dealer. Expect to pay more at the dealer, that's not an issue, nor is having to reset the radio from the salsa music it was blasting, but having to go back on a Saturday when better things were planned was rather annoying. As compensation, they did offer "coupons" for a future oil change, which we politely declined.

...and 9 more consumer comments for Ourisman Honda of Tysons Corner

You won't find anything else like Checkbook

Nonprofit and independent
Takes no advertising or referral fees
Ratings and reviews by surveyed Consumers' Checkbook and Consumer Reports local subscribers
Thousands of undercover price comparisons
Complaint counts from local consumer agencies and attorney general offices

Auto Repair Shops Articles

How to Find a Good Auto Repair Shop

When your car breaks down or acts up, it’s a major inconvenience—and can be a major expense. That’s why finding a good mechanic or repair shop is so important. Our evaluations of hundreds of area shops will help you find great service and low prices.

How to Save Money on Car Repairs

Our price ratings of shops will help you find shops that charge fair prices. Don’t assume using a low-cost shop means having to accept low-quality work: We found that top shops are more likely to offer low prices as lousy shops.

Is an Independent Shop or a Dealer Better for Car Repairs?

If your car is still covered under a new-car warranty, you’ll want to use a dealership for repairs. But if your car is no longer under warranty, you’re probably best off using an independent shop.

EV Repairs: Are All-Electric Vehicles Reliable? Where Will Owners Get Repairs?

The shift to EVs will affect our choice of vehicles and the way people drive. But in the long term, the way owners get them serviced and repaired will be similar to the way things currently are for gas-engine cars. And EVs will need repairs: So far, most new models aren’t very reliable.