Tom Muse Service

Name: Tom Muse Service
Address: 8474 Tyco Rd #A, Vienna, VA, 22182, US
Telephone: 703-442-4848
Price range: $
Rating: 5.0

8474 Tyco Rd #A
Vienna, VA 22182 703-442-4848

Checkbook's Top Rating
Quality
Price

322 ratings
93% gave a "superior" overall rating
- Prices 37% lower than average
Compare 192 nearby heating & air-conditioning contractors
"We've relied on Tom Muse for HVAC work for more years than I can count, but that's over now...."
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Prices for Tom Muse Service

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Consumer Ratings for Tom Muse Service — 322 Ratings

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Complaints for Tom Muse Service

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Areas Served by Tom Muse Service:

Alexandria
Arlington Co.
Fairfax Co.

Equipment company services/installs:

Humidifiers
Central air conditioners
Electric furnaces
Gas furnaces
Hot water heating systems

Electronic air cleaners
Heat pumps

Consumer Comments for Tom Muse Service

Consumer from MC LEAN, VA
Feb 20, 2025

We've relied on Tom Muse for HVAC work for more years than I can count, but that's over now. Our most recent call for furnace service resulted in a high-pressure attempt to turn a $200 repair into a $13,000 replacement. "My boss doesn't like coming out over and over," the tech said several times, also, "I might not have parts." For awhile, it wasn't clear that he was going to do the service work at all. He stood in my living room for at least ten uncomfortable minutes, seeming to email someone for permission. Only when I said for the fourth or fifth time that all I wanted was to get my heater functioning did he reluctantly do the work.

Consumer from VIENNA, VA
Jan 11, 2025

New furnace and AC installation. Various problems, co. had to keep coming back. Maybe due to new management. Scheduling a big problem--make appts. and they call day of appt and put it off.

Consumer from RESTON, VA
Nov 15, 2024

Tom Muse breached the terms of our service contract by not providing emergency heating service. They expected us to wait 5 days and refused to come on the weekend as the contract stipulated they would. They are under new management and the service, courtesy of staff, and quality of work are terrible.

...and 110 more consumer comments for Tom Muse Service

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