JK Moving Services

Name: JK Moving Services
Address: 44112 Mercure Cir, Sterling, VA, 20166, US
Telephone: 703-280-4282
Rating: 2.5

44112 Mercure Cir
Sterling, VA 20166 703-280-4282

Checkbook's Top Rating
Quality	NO

123 ratings
68% gave a "superior" overall rating
Compare 35 nearby movers
"We chose JK based on glowing reviews from many sources, Checkbook included. We couldn't be more..."
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Hourly Rates for Peak-Season Local Moves for JK Moving Services

Hourly rate during peak season for 2-person crew

Hourly rate during peak season for 3-person crew

Hourly rate during peak season for 4-person crew

Hourly rate during peak season for 5-person crew

Interstate Moves for JK Moving Services

Company books interstate moves for

Consumer Ratings for JK Moving Services — 123 Ratings

Percent of customers who rated service "superior" for: | = average for all movers

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Complaints for JK Moving Services

Number of complaints with local government consumer agencies

Number of complaints with BBB

Current BBB report

Areas Served by JK Moving Services:

Alexandria
Anne Arundel Co.
Arlington Co.
DC–NE
DC–NW
DC–SE
DC–SW
Fairfax Co.
Howard Co.
Loudoun Co.
Montgomery Co.
Prince George's Co.
Prince William Co.

Consumer Comments for JK Moving Services

Consumer from VIENNA, VA
Aug 09, 2024

We chose JK based on glowing reviews from many sources, Checkbook included. We couldn't be more disappointed. We had two moves: a local move of mostly furniture, and a pack-and-store move for furniture and boxes that we packed ourselves. The local move went mostly smoothly -- the crew of three were efficient, and they wrapped the furniture beautifully. Where they failed was in loading something heavy on top of a piece of furniture not designed for it, then apparently driving too fast over a neighborhood speed bump -- the furniture piece was essentially destroyed. The storage move was an administrative disaster. JK personnel are not equipped with a Plan B when their iPad electronic inventory system fails, which it did from the get-go. Their back office "support" had the lead asking if I would ask a neighbor to print out bingo sheets for them -- whaaaat? No way. The lead did the best she could hand-writing everything on scratch paper, but the only thing that saved us was that WE packed every box, inventoried every box and piece of furniture before they got there. So we could check their handwritten version against ours, which was incomplete and took several revisions. Again, the crew (not quite as sharp as the local crew, but still capable) wrapped furniture beautifully and loaded it professionally in crates for storage. The back office staff was dreadful. Hard to reach, mostly interested in selling us high-cost insurance for our storage items, and the billing is the worst I've ever seen. Invoices and statements are all over the map, nothing is even in chronological order, and costs and payments are allocated to some magical accounting lines that make no sense to the customer (and frankly should never show on a customer's invoice or statement). I will never use JK again.

Consumer from HERNDON, VA
Apr 13, 2024

Packing house items took much longer than estimated requiring arrangements be made at other house for pet. Several supports for storage shelving missing. A few extra costs were presented at the end.

Consumer from Arlington, VA
Feb 19, 2024

Unpleasant and unprofessional experience with JK Moving - the sales staff was dishonest with the firms ability to execute the move, and the driver fraudulently signed paperwork on my behalf. Headquarters staff was defensive and was not interested in addressing core issues. Bottom line - there was a complete lack of Operational knowledge of what the movers were executing on the ground.

...and 29 more consumer comments for JK Moving Services

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JK Moving Services

Hourly Rates for Peak-Season Local Moves for JK Moving Services

Interstate Moves for JK Moving Services

Consumer Ratings for JK Moving Services — 123 Ratings

Complaints for JK Moving Services

Areas Served by JK Moving Services:

Consumer Comments for JK Moving Services

You won't find anything else like Checkbook

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