Waterstone Kitchen & Bath

100 Glenn Dr #A-3
Sterling, VA 20164 703-858-2273

Ratings

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Consumer Ratings for Waterstone Kitchen & Bath — 3 Ratings

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Consumer Comments for Waterstone Kitchen & Bath

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Consumer from ANNANDALE, VA
Feb 04, 2025
Not Recommended
I am sorry to say that we cannot recommend Waterstone Kitchen and Bath. They completed a major remodel of our master bath and kitchen almost 3 years ago. The results are beautiful. However, late last year the master bath developed a serious crack in the outside shower wall abutting the glass shower door. Waterstone has not responded to numerous phone calls and emails including from our designer under whose supervision Waterstone work. We are really surprised and disappointed by this unresponsiveness. Our messages asked for advice only on repair and did not impute blame. We cannot recommend them as a result of our experience.
Consumer from Reston, VA
May 22, 2024
Recommended
Waterstone did a major renovation to include tearing down a wall and completely redoing the kitchen, as well as sanding all the floors on the first story. Highly recommend them. Jeff, the owner of the company, was always reachable by phone and kept us abreast of price changes as we added additional work to the project. Would definitely use them again.
Consumer from RESTON, VA
Aug 11, 2013
Recommended
Simply a superb experience. Jeff is creative, engaged, informative, communicative throughout the entire project from concept to completion. He has great ideas, but listens and accepts your choices. Earnest but not pushy. Manages a great team -- all his tradesmen are talented and do great work. His project manager is equally engaged in the project and communicates freely. They put in the extra time and effort to make the job come in on time. Project was within budget. When changes were encountered, they were discussed openly and coordinated with the homeowner for review, discussion, and acceptance. I have been through 3 other, major renovation experiences, all of them very difficult -- taking 9 -12 months, shoddy work, overruns, excuses.

It is actually hard to find the words that adequately express what a positive experience it was working with Jeff and the satisfaction I feel with my new kitchen and baths. It is beyond everything I could have hoped for. All done right, beautiful job, on time, in budget.