Ethan Allen

45460 Dulles Crossing Plz
Sterling, VA 20166 703-433-9001
Checkbook's Top Rating
Quality

Consumer Ratings for Ethan Allen — 15 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
Overall quality what is this?
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Promptness of service what is this?
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Reliability what is this?
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Advice on choice and use of products what is this?
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Staff attitudes/atmosphere what is this?
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Ease of looking at/testing products what is this?
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Prices what is this?
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Business Policies for Ethan Allen

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Delivers furniture
  • Has an online gallery/catalog
  • Repair services available for case pieces and/or upholstered furniture
  • Customers can order directly from store’s website
  • Soil and stain treatment for upholstered furniture upon request
  • Website offers room designer software
  • Custom upholstery services
  • Website offers the “See in my room” AR (augmented reality) tool
  • In-home interior design services available
  • Website lists prices for most items
Store's payment policy for furniture that is special ordered
  • Downpayment required
Return time period for special-order items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns
Return time period for in-stock items (in original condition) what is this?
10 days
Restocking fee what is this?
15%

Consumer Comments for Ethan Allen

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Consumer from Herndon, VA
Feb 19, 2023
Prices are high but so is the quality.
Consumer from Gainesville, VA
Aug 09, 2020
We have been purchasing furniture from Ethan Allen since 1986. They have Great Quality and their staff is very knowledgeable. The Showrooms are set to look like they were already in your home. This Ethan Allen rates Outstanding in our books?
Consumer from LEESBURG, VA
Feb 11, 2018
I can't speak for the other design consultants at this location, but we worked with Lauren Racowsky and she is excellent. Great attitude, patient with her clients and is up to speed on the latest trends and design layouts.

...and 2 more consumer comments for Ethan Allen