Koons Sterling Ford

46869 Harry Byrd Hwy
Sterling, VA 20164 703-430-7700
Checkbook's Top Rating
Quality NO
Price NO

Prices for Koons Sterling Ford

Checkbook's price comparison score what is this?
?
Hourly labor rate for major mechanical repairs
?

Consumer Ratings for Koons Sterling Ford — 32 Ratings

Register here and see full info on Koons Sterling Ford, FREE.
Percent of customers who rated service "superior" for: | = average for all auto repair shops
Doing work properly what is this?
?
?%    
Starting and completing work promptly what is this?
?
?%    
Letting you know cost early what is this?
?
?%    
Advice on service options and costs what is this?
?
?%    
Overall quality what is this?
?
?%    
Overall quality: percent who rated shop "adequate" or "superior" what is this?
?
?%    

Complaints for Koons Sterling Ford

Number of complaints with local government consumer agencies and (complaint rate) what is this?
?
Number of complaints with BBB and (complaint rate) what is this?
?

Makes serviced:

  • Ford

Makes serviced under manufacturers' new-car warranties:

  • Ford

Consumer Comments for Koons Sterling Ford

Register here and see full info on Koons Sterling Ford, FREE.
Consumer from Great Falls, VA
May 17, 2024
Hard to know if the dealer is best place for service- there always seems to be something extra needed
Consumer from Reston, VA
May 13, 2023
Replace rear break pads and rotors: $575 Water pump replacement: $895 Timing cover replacement $2500 Oil pan replacement $1195 Car is a 2009 Mercury Milan
Consumer from Reston, VA
Mar 03, 2023
Had a problem with the rear door not closing properly; it needed adjustment and clips to hold it in place. On multiple occasions they patched it but never really attached it correctly. Also, for a manufacturer recall that only took 30 min according to my receipt, they didn't notify me it was ready until I walked up to the Service Dept to ask; wasting a few hours of my time.

...and 8 more consumer comments for Koons Sterling Ford