BMW of Sterling

Name: BMW of Sterling
Address: 21710 Auto World Cir, Sterling, VA, 20166, US
Telephone: 571-434-1944
Rating: 1.5

21710 Auto World Cir
Sterling, VA 20166 571-434-1944

Checkbook's Top Rating
Quality	NO
Price	NO**

25 ratings
60% gave a "superior" overall rating
Compare 498 nearby auto repair shops
"All work done under warranty, no charge. Everything was handled in a superior way."
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Prices for BMW of Sterling

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Hourly labor rate for major mechanical repairs

Consumer Ratings for BMW of Sterling — 25 Ratings

Percent of customers who rated service "superior" for: | = average for all auto repair shops

Doing work properly what is this?

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Complaints for BMW of Sterling

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Number of complaints with BBB and (complaint rate) what is this?

Current BBB report

Makes serviced:

BMW
Mini

Makes serviced under manufacturers' new-car warranties:

BMW
Mini

Consumer Comments for BMW of Sterling

Consumer from Herndon, VA
Jan 17, 2022

All work done under warranty, no charge. Everything was handled in a superior way.

Consumer from Mc Lean, VA
Jan 17, 2020

Used dealer service to reduce issues with second source problems.

Consumer from VIENNA, VA
Oct 20, 2017

AVOID AVOID AVOID AVOID

Brought my Mini with a P0597(thermostat) and P0304(4th cylinder coil) codes. They diagnosed the thermostat problem as an oil leak requiring replacing a wiring harness: $497. They repaired the 4th cylinder problem by replacing all the plugs and coils: $985. Shortly after leaving the shop, the check engine light re-illuminated with the P0597 code again. So the mechanic probably did not read the codes and addressed what might or might not have been a problem. The thermostat was another $978.

They provided a free loner car which I take as a way to less the guilt they feel for the poor accuracy and charging astronomical prices for routine repairs. Example: oil change is $180+.

AVOID AVOID AVOID AVOID

...and 9 more consumer comments for BMW of Sterling

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