Snell Heating & Air Conditioning

Name: Snell Heating & Air Conditioning
Address: 21660 Ridgetop Cir #138, Sterling, VA, 20166, US
Telephone: 703-719-8963
Rating: 2.5

21660 Ridgetop Cir #138
Sterling, VA 20166 703-719-8963

Checkbook's Top Rating
Quality	NO
Price	NO**

309 ratings
68% gave a "superior" overall rating
Compare 195 nearby air-conditioning & heating contractors
"Snell has always had great technicians and performed work very well, including my last service in June..."
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Prices for Snell Heating & Air Conditioning

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Consumer Ratings for Snell Heating & Air Conditioning — 309 Ratings

Percent of customers who rated service "superior" for: | = average for all air-conditioning & heating contractors

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Complaints for Snell Heating & Air Conditioning

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Current BBB report

Areas Served by Snell Heating & Air Conditioning:

Alexandria
Arlington Co.
Fairfax Co.
Loudoun Co.
Prince William Co.

Equipment company services/installs:

Air duct cleaning
Air ducts (sheet metal work)
Central air conditioners
Electric furnaces
Gas furnaces

Hot water heating systems
Hot water systems pipes & radiators
Electronic air cleaners
Heat pumps
Attic fans

Consumer Comments for Snell Heating & Air Conditioning

Consumer from FAIRFAX, VA
Jun 22, 2024

Snell has always had great technicians and performed work very well, including my last service in June 2024. They are expensive, however. Even though the part (capacitor) that required replacement was under warranty, the labor was over $400 for work that is essentially plug and play. Yes, there was some diagnostic work, and a trip to a parts store to buy the capacitor that I got to pay technician labor for. Since Snell had installed the system a few years ago and knew what it was, it would be nice if the technician came with this very common problem part in his truck. The Tech, Adrian, was very professional, courteous, and competent.

Consumer from FALLS CHURCH, VA
Jun 22, 2024

Asked Snell to come provide an estimate on replacing our furnace and A/C. They spent over 60 minutes talking to us. At the end they provided a quote, and then said that they just had a "cancellation" and if we would be willing to sign right now and install in 2 days, they would cut 40% off the price. They wouldn't let us think it over and said the offer expired as soon as they walked out the door. When we said that we don't respond to hard-sell pressure tactics, they said "I guess we're not a good fit for you" and they walked out without another word. Ended up getting quotes from other vendors on HVAC who were all cheaper than Snell's 40% reduced price. No wonder they were trying to pressure us to sign right away and not get competing quotes.

Consumer from CENTREVILLE, VA
Jun 21, 2024

Showed up on time. Diagnosed the problem quickly and made the recommended repair. Couldn't have been more pleased.

...and 111 more consumer comments for Snell Heating & Air Conditioning

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