John E Nugent & Sons

Name: John E Nugent & Sons
Address: 45921 Maries Rd #160, Sterling, VA, 20166, US
Telephone: 703-657-8104
Rating: 4.0

45921 Maries Rd #160
Sterling, VA 20166 703-657-8104

Checkbook's Top Rating
Quality
Price	NO**

316 ratings
86% gave a "superior" overall rating
Compare 195 nearby air-conditioning & heating contractors
"Offered poor advice designed to lure the homeowner to purchase unnecessary equipment"
Read More Comments

Prices for John E Nugent & Sons

Checkbook's price comparison score what is this?

Minimum charge for a service call

What the minimum charge includes

Consumer Ratings for John E Nugent & Sons — 316 Ratings

Percent of customers who rated service "superior" for: | = average for all air-conditioning & heating contractors

Doing work properly what is this?

Starting and completing work promptly what is this?

Letting you know cost early what is this?

Advice on service options and costs what is this?

Overall quality what is this?

Overall quality: percent who rated company "adequate" or "superior" what is this?

Complaints for John E Nugent & Sons

Number of complaints with local government consumer agencies and (complaint rate) what is this?

Number of complaints with BBB and (complaint rate) what is this?

Current BBB report

Areas Served by John E Nugent & Sons:

Alexandria
Arlington Co.
Fairfax Co.
Loudoun Co.
Prince William Co.

Equipment company services/installs:

Humidifiers
Air ducts (sheet metal work)
Oil furnaces
Central air conditioners
Electric furnaces

Gas furnaces
Hot water heating systems
Hot water systems pipes & radiators
Electronic air cleaners
Heat pumps

Attic fans

Consumer Comments for John E Nugent & Sons

Consumer from STERLING, VA
Jun 10, 2024

Offered poor advice designed to lure the homeowner to purchase unnecessary equipment

Consumer from Reston, VA
Apr 10, 2024

They are the best in the business and have always been trustworthy when it comes to pricing

Consumer from VIENNA, VA
Apr 03, 2024

Extortionate pricing! We replaced three smoke detectors (supplied the new ones ourselves) and were charged $537 for what amounted to 45 minutes worth of work. The work was OK but the pricing was pretty extortionate. When scheduling the visit, I described the work in detail and asked the company for a quote. They said they would need to come and look at it and would charge $95 for the visit if no work was done. When the electrician arrived, he took one look at the smoke detector and said their standard price was $179 to replace each detector with customer-supplied detectors. Unfortunately, by then I was already $95 out and wanted to get the work done (since these are smoke detectors). If this was a standard price, then why couldn't they tell me on the phone up front. I would have just gone to someone else. I feel like we've been price gouged.

...and 69 more consumer comments for John E Nugent & Sons

You won't find anything else like Checkbook

Nonprofit and independent
Takes no advertising or referral fees
Ratings and reviews by surveyed Consumers' Checkbook and Consumer Reports local subscribers
Thousands of undercover price comparisons
Complaint counts from local consumer agencies and attorney general offices

Air-Conditioning & Heating Contractors Articles

Where to Find Good HVAC Help

To make sure your heating and air-conditioning systems work when needed, they must be properly installed and maintained. We’ve rated area heating and air-conditioning services for quality and price.

What to Do If You Need HVAC Repairs

If you need repairs to heating or air-conditioning equipment, our ratings of local businesses will help you find a good company to perform them.

Choosing New HVAC Equipment and Getting It Installed Properly

How well a new HVAC system performs, and how much it costs, depends heavily on its design and the quality of installation. It’s important to make the right decisions—and there are many to make. You also must make sure to get a fair contract.

HVAC Equipment Features to Consider

If you are installing new equipment, in addition to making choices about energy efficiency, you will need to decide whether to pay extra for various features. Here is a summary of the types of add-ons.

Are Heat Pumps the Future of HVAC?

Improved technology, generous tax credits and rebates, and lower utility bills might have us reconsider how to heat and cool our homes.

Maintaining Your HVAC Equipment

The most important maintenance task for HVAC systems is something you can do yourself—replacing the air filter. Check your filter monthly. When a filter has a matting of dirt—i.e., it’s difficult to see through when you hold it up to a light—it’s time to replace it.

HVAC Maintenance Contracts Are Usually Bad Buys

Rather than paying for individual maintenance visits and repair jobs, you might consider getting a service contract for air-conditioning and/or heating equipment. Many companies try to persuade customers to enter into such contracts.