John E Nugent & Sons

Name: John E Nugent & Sons
Address: 45921 Maries Rd #160, Sterling, VA, 20166, US
Telephone: 703-657-8104
Rating: 4.0

45921 Maries Rd #160
Sterling, VA 20166 703-657-8104

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Quality
Price	NO**

339 ratings
86% gave a "superior" overall rating
Compare 192 nearby heating & air-conditioning contractors
"Great company. Great service. Great people. Things are expensive, I know."
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Prices for John E Nugent & Sons

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Consumer Ratings for John E Nugent & Sons — 339 Ratings

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Complaints for John E Nugent & Sons

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Areas Served by John E Nugent & Sons:

Alexandria
Arlington Co.
Fairfax Co.
Loudoun Co.
Prince William Co.

Equipment company services/installs:

Humidifiers
Air ducts (sheet metal work)
Oil furnaces
Central air conditioners
Electric furnaces

Gas furnaces
Hot water heating systems
Hot water systems pipes & radiators
Electronic air cleaners
Heat pumps

Attic fans

Consumer Comments for John E Nugent & Sons

Consumer from ARLINGTON, VA
Nov 03, 2024

Great company. Great service. Great people. Things are expensive, I know.

Consumer from MC LEAN, VA
Oct 25, 2024

Their website advertises free estimates. I suspected my attic fan was not working so I called and asked for a technician to look at it and determine what kind of repair or replacement was needed. They gave me an appointment for a week later. When I opened the door to greet the technician, he immediately announced that he would charge $198 to inspect the fan to see what if anything needed fixing, or I could skip the inspection and he would just tell me the flat rate to replace the fan. Because I had waited a week for the appointment, and I felt under duress to agree to the $198 charge, even though I thought it was unfair for them to advertise free estimates and then announce a fee upon arrival. The tech spent no more than 10 minutes looking at the fan, told me the wiring was good but the fan needed replacement. Considering how little time the inspection took, the $198 seemed even more unfair. I called another Checkbook recommended vendor, who did not charge to inspect the fan, and whose estimate was almost half that of this company. I tried 3 times to reach someone in management to ask if they would like to waive the charge for the estimate considering they did not inform me of the charge before sending out the tech, and no one from management would discuss it with me.

Consumer from ARLINGTON, VA
Oct 20, 2024

Our A/C unit was not cooling as well as it had been during the HOT summer. Called Nugent since my orginal contractor had retired. I wanted to have the heat and A/C checked all in one day but had to schedule them on different dates. The teck, Brian Spargo, came out and started to check out what was going on. He found out that I had tried to get the A/C corrected most importantly, first, but that I also wanted to get the gas futnace checked out before Winter. He took the time to do both the A/C and heating on the same trip. That was a very nice surprise since,my time sometimes runs away from me. Sorry not to rate the neatness of work higher but I had already beem cleaning the furnance inside and changing the filter, etc nefore Nuggent came. GREAT OVERALL EXPERIENCE

...and 71 more consumer comments for John E Nugent & Sons

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