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Best Buy

6555 Frontier Dr
Springfield, VA 22150 703-922-4980

Ratings

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?%    
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Consumer Ratings for Best Buy — 4 Ratings

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Percent of customers who rated service "superior" for:
Advice on choice and use of products
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Staff attitudes/atmosphere
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Reliability (standing behind products, delivering on time, etc.)
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Consumer Comments for Best Buy

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Consumer from ALEXANDRIA, VA
Mar 20, 2024
Not Recommended
I spent over $6K on a tv and tv cabinet in January 2024. The purchase was recorded in the name of someone who is unknown to me. I asked that the mistake be rectified, only to be put off and then ignored by the representative, Bill Morrison. The purchase included a Best Buy warranty, but if I ever need to exercise my rights under the warranty, there will be no records to support a claim in my name. My personal Best Buy online account does not show any purchases by me of anything in the last three years much less my January purchase.
Consumer from Woodbridge, VA
Aug 20, 2020
Recommended
Consumer from Springfield, VA
Aug 19, 2020
Recommended

...and 1 more consumer comment for Best Buy

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