Sunoco

7320 Gambrill Rd
Springfield, VA 22153 703-644-2257

Ratings

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Consumer Ratings for Sunoco — 2 Ratings

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Percent of customers who rated service "superior" for:
Doing service properly
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Pleasantness
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Consumer Comments for Sunoco

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Consumer from SPRINGFIELD, VA
Apr 04, 2025
Not Recommended
Stopped to get a car wash at their automated wash. Was told the car wash was working. Paid cash in the store, which was my first mistake. Drove around and pulled in per the instructions. The car was sprayed with soap. And that was it. No rinse, no dry. I drove the soap-covered car around to the store and told the attendant. He had me drive around again while he checked out the car wash. He determined it was "off line" and offered me a future car wash, leaving me with a soap-covered car. That was his solution--he didn't offer a hose to at least wash the soap off. I drove home and hosed off the car. When I contacted Sonoco, they contacted 7Eleven, which runs the store. They both sent me emails saying they were looking into the matter and would get back to me. It's been 8 days and I haven't heard anything since. Complete failure both locally and corporately. I'll be avoiding this location from now on.
Consumer from Alexandria, VA
Apr 07, 2020
Recommended