Safford Chrysler Dodge Jeep Ram & Fiat of Springfield

Name: Safford Chrysler Dodge Jeep Ram & Fiat of Springfield
Address: 7611 Loisdale Rd, Springfield, VA, 22150, US
Telephone: 703-866-1700
Rating: 1.0

7611 Loisdale Rd
Springfield, VA 22150 703-866-1700

Checkbook's Top Rating
Quality	NO
Price	NO**

35 ratings
49% gave a "superior" overall rating
Compare 498 nearby auto repair shops
"I brought in a brand-new car for what should have been a warranty-covered repair (malfunctioning..."
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Prices for Safford Chrysler Dodge Jeep Ram & Fiat of Springfield

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Hourly labor rate for major mechanical repairs

Consumer Ratings for Safford Chrysler Dodge Jeep Ram & Fiat of Springfield — 35 Ratings

Percent of customers who rated service "superior" for: | = average for all auto repair shops

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Complaints for Safford Chrysler Dodge Jeep Ram & Fiat of Springfield

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Current BBB report

Makes serviced:

Acura
Audi
BMW
Buick
Cadillac

Chevrolet
Chrysler
Dodge/Ram
Fiat
Ford

Genesis
GMC
Honda
Hyundai
Infiniti

Jaguar
Jeep
Kia
Land Rover
Lexus

Lincoln
Mazda
Mercedes-Benz
Mini
Mitsubishi

Nissan
Porsche
Saab
Subaru
Toyota

Volkswagen
Volvo

Makes serviced under manufacturers' new-car warranties:

Chrysler
Dodge/Ram
Fiat
Jeep

Consumer Comments for Safford Chrysler Dodge Jeep Ram & Fiat of Springfield

Consumer from Falls Church, VA
Jan 14, 2024

I brought in a brand-new car for what should have been a warranty-covered repair (malfunctioning sensor). The technician gave me excuses as to why it couldn't be covered under warranty, and tried to charge me over $1000 for the repair. He looked surprised when I showed up and asked for my car back, although I had told him over the phone that I would be doing so. I asked to speak to a manager about why it wasn't a warranty repair, and he first refused to connect me to anyone, then said he was the manager.

Consumer from Falls Church, VA
Sep 26, 2023

Horrible experience with service staff for my Fiat. NO proactive communication at all about my car, what was wrong, how they were planning to fix it, how much it would cost and how long it would take. After my car was with them for TWO MONTHS (ordering parts took a month), I towed my car away to a different highly-rated auto mechanic in Falls Church.

Consumer from Alexandria, VA
Mar 30, 2021

Overall, Safford Chrysler Dodge Jeep Ram & Fiat of Springfield does excellent work and has a friendly, professional staff.

...and 9 more consumer comments for Safford Chrysler Dodge Jeep Ram & Fiat of Springfield

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