LAB Exteriors

1908 Reston Metro Plz
Reston, VA 20190 202-539-7239

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Consumer Ratings for LAB Exteriors — 1 Ratings

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Consumer Comments for LAB Exteriors

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Consumer from RESTON, VA
Aug 24, 2024
Recommended
We met with Alex and Brandon for what we thought would be a small project, but ended up having them address a ton of issues with our house and were thrilled with the work (and cost!). Our immediate focus was on replacing two patio doors, as one had been damaged by flooring contractors during a remodel. We also asked them for quotes for a new front door and to replace all of our windows, as we planned to replace them in the near future due to their advanced age and some being fused shut. They were able to meet with us quickly, gave us separate quotes for the different requests, and set expectations for the work. While assessing our windows, they observed that we had 50-year old aluminum siding and offered to asses that as well - particularly since there were benefits to replacing siding and windows simultaneously. They pointed out an area where a branch had come down in a recent storm and made a lengthy crease in the aluminum on one side of our house. We were a little anxious about doing all of the projects at once since we had intended to tackle them over time, but they offered to talk to our insurance and see what they could do. Long story short, they were able to get our insurance to pay for new siding and gave us a fantastic discount on the windows. We opted to upgrade to Hardie Board siding and gave them the green light to tackle everything in one go. The crews were professional, courteous, and did very high quality work. Alex and Brandon kept us updated and came out multiple times to check on everything. The only hiccup that we encountered was that the wrong type of window was installed in our kitchen. They offered to either deduct the cost of the window from our total or come back and install the correct window for free, and when we opted for the latter, they immediately ordered it and had the installer return as soon as it was ready. We were extremely happy with all of the work, and our house looks brand new from the exterior. Even though we ended up doing what we thought would be several years of projects over the course of a few weeks, we never once felt pressured to do anything and appreciated that Alex and Brandon did their best to give us better pricing wherever possible. We don't anticipate needing any more exterior work for quite some time, but if we do, we'll gladly work with them again!